Field Engineer

Kone México; Johannesburg; On-site; ZAR 350 000 - 550 000; Full time

Job summary

A leading engineering firm in Johannesburg is seeking a Field Engineer to manage a technical support team. You'll be responsible for attending to customer inquiries and ensuring the technical skills necessary for after-sales service. The ideal candidate will have extensive technical support experience, a driving license, and the ability to manage teams effectively.

Benefits

Access to extensive training opportunities

Team environment

Qualifications

• Minimum 3-5 years in a similar technical support environment.
• Valid driver's licence and own vehicle required.
• Experience managing a team in a technical field.

Responsibilities

• Attend to customer technical support requests.
• Assist in commissioning new systems.
• Document activities within the company CRM.

Skills

Technical support background

Experience with PV systems

Team management

Problem-solving attitude

Education

Matric/NQF4 equivalent

Electrical qualification

Additional diploma in renewable energy

Job description

Field Engineer

This role is responsible for managing a team on and off site that attends to day-to-day technical inquiries within the division, and ensure that all sales staff and customer technical tickets are serviced and closed. The ultimate aim is to ensure adequate technical skills are available within the branch to support our customers in after‑sales service.

Role responsibilities:

• Attend to customer technical support requests received electronically or telephonically.
• Attend site in local, national, and potentially international locations to assist in commissioning new systems, diagnosing faulty equipment, and troubleshooting issues.
• Assist senior support engineers and sales consultants with technical inquiries.
• Diagnose warranty claims.
• Liaise with factories and suppliers on technical issues.
• Assist in creating technical documentation for new products.
• Regularly attend supplier training as designated.
• Collaborate with tech support staff around the country to improve systems and resolve issues.
• Investigate and document potential serial issues.
• Assist R&D in product specification and development when necessary.
• Meet regularly to discuss tech support issues.
• Document activities within the company CRM.

Role requirements:

• At minimum, a Matric/NQF4 equivalent plus one or more of the following:
• Electrical qualification, wire‑man’s licence (highly advantageous).
• Technical support background with at least 3‑5 years in a similar environment (e.g., renewables/solar).
• Experience with PV systems, communications such as CAN bus and RS485.
• Engineering experience and commercial site experience.
• Experience managing a team in a similar environment.
• Additional diploma (e.g., renewable energy) advantageous.
• Driver’s licence and own vehicle.

Key personal attributes:

• Computer literacy and comfort with common operating systems and Microsoft Office.
• Professional written and verbal communication skills.
• Customer‑service focus, responding to internal customers correctly the first time.
• Excellent time‑management, organisation, and follow‑through skills.
• Attention to detail with a big‑picture view.
• Quick and accurate response to requests.
• A creative outlook with a problem‑solving attitude.
• Self‑motivated, meeting and exceeding job expectations.

Technical Support Specialist

Johannesburg, Gauteng – Objective Personnel

Job Description

• Qualified in a relevant field is a plus, extensive practical experience highly valued.

Requirements

• Proven, hands‑on experience in the coatings industry.
• Advanced practical skill in spray painting and other coating application techniques.
• Thorough understanding of product mixing ratios, viscosity, and solids content.
• Proficiency in using metric measurements and technical tools to assess coating properties (e.g., wet/dry film thickness gauges, gloss meters).
• Strong eye for the aesthetics of coatings, ability to critically assess colour, gloss, texture, and defects.
• Ability to accurately understand and interpret customer and salesperson requests and translate them into technical actions.
• Excellent problem‑solving skills with the ability to troubleshoot application issues on site.

Duties

• Accompany Business Development Managers and Key Account Managers to customer sites to provide expert technical support.
• Translate customer and sales team requests into practical technical solutions and product recommendations.
• Precisely prepare high‑quality product samples for customer evaluation and showroom.
• Draft clear and accurate product specifications and technical data sheets for internal and external use.
• Assist the R&D team by testing new products and formulations, providing detailed, practical feedback on performance and usability.
• Proactively suggest improvements for existing products and application processes.
• Maintain the company showroom.
• Act as the key technical liaison between customers, the sales team, and lab chemists, clearly communicating product‑related issues and customer requirements.

Operations and Technical Support Analyst

Johannesburg, Gauteng – Network Recruitment

Job Description

• 2+ years of experience in an IT support role.
• Familiarity with Microsoft Azure services (Azure Active Directory, Virtual Machines, Storage Accounts).
• Understanding of basic networking concepts (DNS, DHCP, IP addressing, VPNs, firewalls).
• Ability to troubleshoot connectivity issues.
• Basic PowerShell scripting for task automation or troubleshooting.
• Experience supporting Windows Server environments.
• Familiarity with ticket management systems (e.g., Jira).
• Proven ability to work with end users and clients in a professional manner.
• Strong troubleshooting and communication skills.
• Ability to manage multiple support tasks and prioritise effectively.
• Basic understanding of networking concepts (firewalls, IP ranges, routing).
• Experience working in small, agile IT teams.
• Exposure to monitoring or remote support tools.

Responsibilities

• Provide first and second‑line support for in‑house developed applications and infrastructure.
• Manage and troubleshoot issues in Microsoft Azure environments.
• Perform routine server support tasks.
• Log, manage, and resolve tickets using a ticket management system.
• Deliver client‑facing support via Microsoft Teams or telephone.
• Communicate technical solutions to non‑technical users clearly and patiently.
• Prioritise and resolve incidents within agreed SLAs.
• Collaborate with internal teams to escalated and resolve complex issues.
• Document support procedures and contribute to knowledge base articles.

Job Advert Summary

At Pragma, we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognised, valued and developed to support our company strategy. We encourage people with disabilities and from other diverse backgrounds to apply.

If you are skilled at spotting technical defects, can interact well with all walks of life and enjoy making a difference everywhere you go, then this role might be ideal for you. This role plays an integral part in the success of our service offering and makes you one of the main client‑facing members in the team. Opportunities to travel locally, work independently, organise and control your work effort and facilitate change are some of the aspects that make this role interesting. A technical team is always available to assist you with any technical matter. Access to extensive training opportunities is available to help you grow your knowledge and career, and is key to future growth. It will also be expected of you to generate your innovative ideas and identify and/or contribute to great cost‑saving initiatives.

Minimum Requirements

• A tertiary qualification in a relevant field (Mechanical / Electrical / Civil Engineering).
• At least 2 years’ experience as a Field Engineer in the Oil and Gas / Retail Oil and Gas / Wholesale Petroleum and Petroleum Products industry.
• At least 2 years experience in the Oil and Gas industry advantageous.
• Valid driver’s licence.
• Own transport or access to a reliable vehicle.

Duties & Responsibilities

• Perform routine site inspections on an SLA‑based cycle.
• Inspect assets as per inspection tasks during every site inspection.
• Log maintenance calls for faults identified during every site inspection.
• Over‑inspect completed maintenance work during every site inspection.
• Verify asset attributes, open calls and the asset register during every site inspection.
• Build relationships with site personnel and the respective managers at all the client sites.
• Assist the client in resolving critical problems identified.
• Help resolve outstanding quotations and outstanding work.
• Obtain purchase orders from the site’s management for all related or outstanding work.
• Use the available tools and technologies to perform duties.

Field Service Engineer – Elekta

As a Field Service Engineer based in Cape Town, you will play a critical role in supporting Elekta’s mission by installing and maintaining cutting‑edge oncology equipment. This home/office/site‑based role requires extensive travel across South Africa and occasional international assignments. You will be a trusted expert working with leading‑edge medical technologies and building meaningful relationships with healthcare professionals.

Key responsibilities include:

• Independently performing installations and corrective maintenance on Elekta systems.
• Diagnosing and repairing issues down to board level or below.
• Managing your own workload and prioritising customer needs.
• Maintaining up‑to‑date knowledge of Elekta’s service portfolio.
• Coaching and training junior colleagues (once trained).
• Delivering excellent customer service and representing Elekta’s values.
• Participating in feedback loops to improve the customer experience and product reliability.

The right stuff

• Excellent communication and customer management skills.
• Highly self‑motivated with strong problem‑solving and leadership abilities.
• Strong focus on customer service and professional representation.
• Organised, reliable, and detail‑oriented.
• Willingness to travel extensively across South Africa and abroad.
• Flexible and a strong team player.
• Strong verbal and written English skills.

What You Bring

• Previous field service experience.
• LSE1 and LSE2 qualifications (or equivalent).
• Advanced skills in electronics, mechanics, and IT systems (including Windows OS, servers, networking).
• Ability to work independently and handle complex troubleshooting.
• Valid and clean driving licence.
• Competence in Microsoft Office applications and general IT.

Aircraft Maintenance Engineer

We are currently seeking a skilled and licensed Aircraft Maintenance Engineer to join our aviation team. This position is critical to maintaining the high standards of safety, performance, and reliability expected for our aircraft fleet. The successful candidate will be responsible for the required maintenance inspections, repairs and the continued airworthiness of the African Parks fleet of aircraft.

Key Responsibilities

• Ensure the continued airworthiness of the African Parks fleet of aircraft.
• Perform scheduled and unscheduled maintenance on piston‑engine aircraft within the legal and manufacturers' prescripts and requirements.
• Continued care and pro‑active maintenance of African Parks aircraft.
• Maintain accurate and detailed records of all work performed as per the African Parks Manual and Procedure and the legal requirements.
• Ensure compliance with safety standards and aviation regulations.
• Collaborate with the maintenance and operations team to ensure continued aircraft availability and operational readiness.
• Valid SACAA Aircraft Maintenance Engineer License.
• Ratings on Cessna 100 and 200 series aircraft (C180, C182, C206 series).
• Licences on Lycoming and Continental engines (470, 520, 540 series).
• Minimum 5 years of hands‑on experience on Cessna 100 and 200 series aircraft.
• Strong understanding of general aviation maintenance procedures and documentation.
• Ability to work independently and as part of a team.
• High attention to detail and commitment to safety.
• Valid Passport and required travel documents and vaccinations.
• Valid driver’s licence.
• Fully bilingual (Afrikaans and English) – French proficiency will be an advantage.
• Willing and able to travel extensively.

Preferred Qualifications / Attributes

• FAA A&P Certificate.
• Experience in field maintenance and troubleshooting.
• SACAA AP (Approved Person) on light‑sport aircraft.
• Rotax (912, 914, 915) experience and qualifications.
• Familiarity with general aviation shop practices.
• Strong problem‑solving skills and mechanical aptitude.
• Good communication and organisational skills.
• Able to work in a fast‑paced environment and perform well under pressure.

Zoomlion – Heavy Equipment Service Engineer (Version A)

Responsibilities:

• Responsible to find out, adjust, repair or overhaul the mechanical, electrical, hydraulic and pneumatic equipment.
• Carry out periodic maintenance of the heavy equipment machinery.
• Test machinery after repair or assembly to ensure proper functioning and compliance.
• Provide technical support to customers and maintain amicable client relations.
• Ensure that work is undertaken in a safe manner and that practices conform to safety regulations and procedures.
• Stock machine management and periodic maintenance.
• RI, PDI, DI, regular service and customer training etc. standard service action implementation.
• Technical support to sales team; and
• Complete other tasks given by the line manager.

Requirements:

• Matric.
• Trade (Red Seal) or University qualification preferred.
• More than 3 years' experience in service of all types of Agriculture Machines.
• Candidates from OEM or Dealership are preferred.

Desired Skills:

• Advanced level Knowledge of Engine/Hydraulics/Power Train/Electrical.
• Spare Parts Management.
• Report Writing.
• Understanding Of Heavy Equipment.

Zoomlion – Heavy Equipment Service Engineer (Version B)

Responsibilities:

• Desired skills and responsibilities are identical to Version A except that the "More than 5 years' experience in Service of Mining and Construction Equipment and Heavy Machinery preferred" requirement is added.

Requirements:

• Matric; Trade or University qualification preferred.
• More than 5 years' experience in Service of Mining and Construction Equipment and Heavy Machinery preferably with GCC/International driving licence.
• More than 3 years managerial experience.
• Candidates from OEM or Dealership are preferred.

Zoomlion – Mobile Cranes Service Engineer

Responsibilities:

• Responsible to find out, adjust, repair or overhaul the mechanical, electrical, hydraulic and pneumatic equipment.
• Carry out periodic maintenance of the heavy equipment machinery.
• Test machinery after repair or assembly to ensure proper functioning and compliance.
• Provide technical support to customers and maintain amicable client relations.
• Ensure that work is undertaken in a safe manner and that practices conform to safety regulations and procedures.
• Stock machine management and periodic maintenance.
• RI, PDI, DI, regular service and customer training etc. standard service action implementation.
• Technical support to sales team; and
• Complete other tasks given by the line manager.

Requirements:

• Matric; Trade or University qualification preferred.
• More than 3 years experience in Service of all types Mobile Cranes, preferably with GCC/International driving licence.
• Candidates from OEM or Dealership are preferred.

Desired Skills:

• Advanced level Knowledge of Engine/Hydraulics/Power Train/Electrical.
• Spare Parts Management.
• Report Writing.
• Understanding Of Heavy Equipment.

Zoomlion – Heavy Equipment Service Engineer (Version C)

Responsibilities:

• Find out, adjust, repair or overhaul the mechanical, electrical, hydraulic and pneumatic equipment.
• Carry out periodic maintenance of the heavy equipment machinery.
• Test machinery after repair or assembly to ensure proper functioning and compliance.
• Provide technical support to customers and maintain amicable client relations.
• Ensure that work is undertaken in a safe manner and that practices conform to safety regulations and procedures.
• Stock machine management and periodic maintenance.
• RI, PDI, DI, regular service and customer training etc. standard service action implementation.
• Technical support to sales team; and
• Complete other tasks given by the line manager.

Requirements:

• Matric; Trade or University qualification preferred.
• More than 5 years' experience in Service of Mining and Construction Equipment and Heavy Machinery preferably with GCC/International driving licence.
• More than 3 years managerial experience.
• Candidates from OEM or Dealership are preferred.

Desired Skills:

• Advanced level Knowledge of Engine/Hydraulics/Power Train / Electrical.
• Spare Parts Management.
• Report Writing.
• Understanding Of Heavy Equipment and Electrical & Electronics.