About the Role
Our client, a premier telecommunications provider, is seeking a diligent and skilled Fiber Network Technician to join their field operations team in Randburg, Gauteng. This hands-on role is responsible for the installation, maintenance, testing, and repair of fiber optic networks for residential and business customers. You will be the face of our client, ensuring high-quality service delivery and customer satisfaction. This position requires a strong technical aptitude, proficiency with fiber optic tools and equipment, and a commitment to safety and professionalism. Working outdoors and potentially in challenging environments, you will play a key role in expanding and maintaining our client's robust fiber infrastructure across the Randburg area. We are looking for a reliable individual who takes pride in their work and contributes to the seamless operation of our telecommunications network.
Key Responsibilities
- Install, terminate, and splice fiber optic cables in various locations, including underground, aerial, and building premises.
- Perform testing and troubleshooting of fiber optic networks using specialized equipment such as OTDRs and power meters.
- Diagnose and repair faults in the fiber network, ensuring minimal downtime.
- Install and configure customer premises equipment (CPE), including ONTs and routers.
- Read and interpret network diagrams, blueprints, and work orders.
- Maintain accurate records of completed work, materials used, and test results.
- Adhere to all safety regulations and company policies while on job sites.
- Provide exceptional customer service and address any customer concerns professionally.
- Manage tools, equipment, and vehicle inventory effectively.
- Participate in on-call rotations for emergency response and repairs as needed.
Requirements
- High school diploma or equivalent; technical certifications or vocational training in telecommunications or electronics are highly desirable.
- Previous experience as a fiber optic technician or in a similar telecommunications installation role.
- Proficiency with fiber optic splicing, termination, and testing equipment.
- Knowledge of fiber optic cable types, connectors, and installation best practices.
- Ability to interpret technical documentation and schematics.
- Strong mechanical aptitude and troubleshooting skills.
- Physical stamina and ability to work outdoors in various weather conditions, including climbing ladders and working in confined spaces.
- Valid driver's license with a clean driving record.
- Excellent customer service and communication skills.
- Commitment to safety procedures and attention to detail.
- Ability to work independently or as part of a team.
Benefits
- Our client offers a competitive hourly wage with opportunities for overtime pay.
- A comprehensive benefits package, including medical aid and retirement fund contributions.
- Company-provided vehicle, fuel card, and mobile phone.
- Opportunities for ongoing training and skill development in advanced fiber optic technologies.
- Safety equipment and tools are supplied.
- Paid annual leave and sick leave.
- A stable work environment within a growing industry.