Fashion & Customer Experience Specialist

TFG (The Foschini Group); Gauteng; On-site; ZAR 40 000 - 50 000; Full time

Job summary

A leading retail group in South Africa is looking for a passionate retail associate to enhance customer experience and drive sales. The role involves being a brand ambassador, facilitating sales through exceptional service, and contributing to a vibrant store environment. Ideal candidates will have a Grade 12 education and possess strong communication skills. This opportunity offers growth in a dynamic team centered around youth fashion and streetwear culture, where your input can significantly impact customer satisfaction.

Responsibilities

• Being an ambassador for the brand and offering amazing customer experience.
• Exceeding customer expectations by providing the best possible solutions.
• Tracking sales performance against targets.
• Selling a diverse product range and keeping up to date with trends.
• Searching out opportunities for making new sales.
• Assisting with stock replenishment.

Skills

Passionate about people

Target driven

Good verbal/written communication skills

Ability to multi-task in a fast-paced environment

Independent worker

Initiative

Attention to detail

Customer loyalty building

Customer service delivery

Navigate customer challenges

Negotiation & selling

Education

Grade 12 (Matric)

Job description

A leading retail group in South Africa is looking for a passionate retail associate to enhance customer experience and drive sales. The role involves being a brand ambassador, facilitating sales through exceptional service, and contributing to a vibrant store environment. Ideal candidates will have a Grade 12 education and possess strong communication skills. This opportunity offers growth in a dynamic team centered around youth fashion and streetwear culture, where your input can significantly impact customer satisfaction.