Family Navigator - LINK - Starkville, MS

Canopy Standard; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A nonprofit organization is seeking a Family Navigator in South Africa, Gauteng. This role involves creating comprehensive care plans for families, supervising family advocates, and ensuring adherence to trauma-informed care principles. Candidates should have a Bachelor’s degree in social work or a related field and possess strong communication and organizational skills. The position requires a flexible schedule, engaging with families to provide effective support while maintaining a vital resource atlas. Join our mission to improve lives.

Qualifications

• Two or more years experience working directly with children and families preferred.
• Competence in implementing evidence-based services and supervising others.
• Availability for a flexible schedule, including evenings and weekends.

Responsibilities

• Create and maintain the Family Map for services.
• Engage in regular networking activities for resource updates.
• Supervise family advocates in their roles.

Skills

Strong communication skills

Organization skills

Conflict-resolution strategies

Computer literacy

Education

Bachelor’s degree in social work or related field

Job description

Family Navigator - LINK - Starkville, MS

Job Category: Clinical, Social, Community & Health Services

Requisition Number: FAMIL003139

Apply now

• Posted: December 18, 2025
• Full-Time

Locations

Showing 1 location

101 GT Thames Suite D
Starkville, MS, USA

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi’s most comprehensive nonprofit provider of children’s behavioral health, educational, and family support solutions. Canopy employs a diverse group of mission‑driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward:

• The voice of our children and families always comes first
• Relationships matter and our differences make us stronger
• We take great joy in service to others
• Our families and our communities deserve our very best

Canopy has been designated a Great Place to Work® for the fifth consecutive year, and is one of only eight companies in Mississippi to qualify for this certification in 2025‑2026. Canopy’s employees are charged with building a healthy work culture within their teams, that focus on trust, and the collective goal of helping kids thrive and families to overcome extraordinary challenges.

Family Navigator Overview:

• Responsible for the Family Map, which will drive all services for the family.
• Work collaboratively with children and families, utilizing the NCFAS, additional assessments, and family input to create a plan of care.
• Create a resource atlas with local resources to assist the family advocate and families in obtaining needed resources and building supports for long‑term outcomes.
• Ensure family advocates adhere to trauma‑informed care values and fidelity to the Link model.
• Engage in regular networking activities to keep the resource atlas up to date.

Job Responsibilities:

• Maintain current certification in CPR and basic first aid principles.
• Demonstrate understanding of LINK program dynamics, operations, and policies through attendance of orientation and annual retraining.
• Show a working knowledge of the program’s forms, policies, and procedures regarding services, participant rights, confidentiality, and privacy.
• Demonstrate strong oral & written communication, organization & stress management, and problem‑solving skills.
• Demonstrate computer literacy, at minimum in the Evolv system.
• Show good teaching skills and ability to assist clients and families in developing effective coping skills and conflict‑resolution strategies, respecting cultural, ethnic, and religious differences.
• Maintain comprehensive knowledge of organization policies, core values, and ethics; assess children’s developmental levels and communicate with them appropriately.
• Understand appropriate social, cognitive, sexual, and moral developmental changes from birth to young adulthood.
• Assess strengths and service needs via the NCFAS and other evidence‑based assessments.
• Develop the Family Map with the assistance of the team.
• Provide transportation for families as needed.
• Direct services in homes and communities in the least intrusive manner possible.
• Coordinate child‑focused social services that build on family and community strengths.
• Develop and maintain a comprehensive, updated community support resource atlas.
• Ensure fidelity to the LINK model.
• Implement evidence‑based practices and assessments.
• Complete necessary documentation within 48 hours.
• Show flexibility and work according to families’ schedules.
• Collaborate with the team to monitor progress toward goals in the family map.
• Supervise family advocates.
• Other duties as assigned.

Required Qualifications:

• Bachelor’s degree in social work or related field.
• Two or more years experience working directly with children and families preferred.
• Demonstrate competence in implementing evidence‑based services and supervising others.
• Availability for a flexible schedule, including evenings and weekends as needed.
• Minimum 21 years of age, valid Mississippi driver’s license, good driving record, proof of auto liability insurance, and willingness to use personal vehicle for organizational business.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.