Facility Manager / Contract Manager (BPO)

Bidvest Prestige; Cape Town; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading BPO service provider is seeking a Facility Manager / Contract Manager to oversee operations in Cape Town. The role includes managing facility-related activities, ensuring compliance with health and safety regulations, and negotiating contracts to support business operations. The ideal candidate has a minimum of 3 years of experience in facility management and strong communication and leadership skills.

Qualifications

• Minimum of 3 years of experience in facility management, preferably in a BPO setting.
• Strong knowledge of building systems and maintenance procedures.
• Proven ability to manage multiple projects simultaneously.

Responsibilities

• Develop and implement facility management policies and procedures.
• Oversee building maintenance, repairs, and renovations.
• Ensure compliance with health and safety regulations.

Skills

Facility management

Communication

Leadership

Project management

Vendor negotiation

Knowledge of health and safety regulations

Proficiency in MS Office

Tools

Facility management software

Job description

Job title : Facility Manager / Contract Manager (BPO)

Job Location : Western Cape, Cape Town

Deadline : November 02, 2025

Overview

We are seeking a highly skilled and experienced Facility Manager / Contract Manager to oversee the daily operations and maintenance of our BPO facility. The ideal candidate will be responsible for ensuring the smooth and efficient functioning of all facility-related activities, as well as managing relationships and contracts.

Key Responsibilities

• Develop and implement facility management policies and procedures
• Oversee building maintenance, repairs, and renovations
• Manage security, janitorial, and other facility service providers
• Ensure compliance with health and safety regulations
• Manage facility budget and expenses
• Negotiate and manage contracts
• Track and report on facility-related KPIs
• Coordinate with other departments to support business operations
• Evaluate and implement cost-saving measures
• Assist with space planning and office layout design

Requirements

• Minimum of 3 years of experience in facility management, preferably in a BPO setting
• Strong knowledge of building systems and maintenance procedures
• Excellent communication and leadership skills
• Proven ability to manage multiple projects simultaneously
• Experience negotiating vendor contracts
• Knowledge of health and safety regulations
• Proficiency in MS Office and facility management software