FACILITIES MANAGER – 5 STAR HOTEL – CAMPS BAY

Tych Business Solutions; Cape Town; On-site; ZAR 350,000 - 500,000; Full time

Job summary

A reputable facilities management company in Cape Town is seeking an experienced Facilities Manager to oversee the daily operations of their maintenance department. Responsibilities include conducting inspections, ensuring regulatory compliance, and managing budgets. The ideal candidate will possess a diploma in project management and experience within a 4/5-star hotel environment, ensuring a high standard of facility maintenance and operations.

Qualifications

• Must have valid driver's license.
• Valid First Aid certification advantageous.
• Experience in a 4/5-star hotel environment.
• Understanding of building maintenance procedures.

Responsibilities

• Engage with executives to align resources for business operations.
• Conduct annual property surveys and daily inspections.
• Manage the facilities department and ensure compliance.
• Oversee procurement processes and budget control.

Skills

Leadership

Project management

Communication

Emergency preparedness

Education

Diploma/Certificate in project management/facilities management

Grade 12 or equivalent

Job description

STRATEGY AND RESOURCE PLANNING

• Engage with executives and various departmental managers to gain insight into business operations changes, trends and outlook, align or position resources accordingly.
• Formulate a baseline facilities roadmap for the property.
• Mobilise internal and external resources to support facilities activities.
• Ensure regulatory and corporate compliance by establishing relevant structures, benchmarking and monitoring tools.

GARDENS & GROUNDS

• Hotel gardens to be immaculately manicured and maintained.
• Irrigation system to be efficiently operational.
• Plan the growing, harvesting and planting of flora depending on crop & season.
• Ensure gardens and nursery are aesthetically pleasing.
• All pathways are clear of any obstructions and plant debris.
• Prune and trim all trees, scrubs and hedges.
• Gather the litter/debris and ensure that it is taken to the dump.
• Ensuring plants in the rooms are up to standard and regularly looked after.
• Assist the kitchen in the vegetable and herb gardens – ensuring it’s maintained and always has plants available.
• Maintain all garden equipment and store securely.
• Establish suitable controls for energy and water conservation.

PROPERTY MAINTENANCE

• Conduct annual Conditioning Surveys.
• Initiate, monitor and control Preventative Maintenance Programs.
• Developing and planning of all alterations to ensure more efficient operations.
• Daily walkabouts through property to ensure all areas are neat and clean, nothing is out of place and all work is on track.
• Ensure all rooms are in 100% working condition prior to guest’s arrival.
• Back-of-house areas to be at same standard as front-of-house areas.
• Set in place and manage the asset register to ensure effective asset control.

STORES

• Store securely all tools in a safe place to prevent loss or damage to equipment.
• Know what are standard stock items and in which group store they are kept.
• To ensure that all stocks and supplies are timeously requested, correct stock levels are maintained and stock ordered under optimum conditions.
• Repair damaged equipment or construct new equipment when so required, within reason, to ensure the smooth running and operation of all areas in the property.
• Ensure that Storekeeping procedures are always followed.
• Conduct monthly stock takes and sign off asset list.

MANAGEMENT

• Plan, organize, direct and control all aspects of the maintenance/facilities department.
• Daily issue of work allocations, then monitor to ensure correctness and completion thereof and that work areas are left in a clean and tidy state.
• Ensure logbook is kept of snags picked up from operations team.
• Monitor that Project Management Books are used for all work completed and staff always carry one.
• Understand our standard specs on all wood and metal items.
• To ensure effective communication by attending meetings as required and holding regular departmental meetings to impart information.
• To carry out any reasonable task requested by senior/top management.
• Deal with guests in a friendly and polite manner, offering a high standard at all times.
• To further your own knowledge of management methods and principles to ensure further upgrading in management standards and maintenance procedures.
• To be available to perform other duties which may not reflect in this document.
• To be available to assist with Duty Management shifts.
• To be available for Relief Management.
• To work overtime as required.
• To be available via telephone when not at work.

FINANCES AND CONTROLS

• Ensure that only Approved Suppliers are used for contract work.
• Have brief documented and signed off before having outside contractors carry out projects.
• Always check and sign off work completed by contractors before they leave the site.
• Ensure Purchase Order Procedures are followed – quote, authorization, delivery, payment.
• Control monthly budget and investigate ways to reduce costs on electricity, gas, water, etc.
• Contract, SLA Management of technical and soft services.
• Prepare CAPEX and OPEX budget for exco approval.

HEALTH, SAFETY AND SECURITY

• Be aware of all fire safety and emergency procedures and that the team is fully trained.
• Ensure the team consists of qualified emergency personnel – Fire Fighters, Health & Safety Officers, First Aiders.
• Ensure all fire prevention equipment is serviced regularly.
• Ensure all security equipment is in 100% working condition.
• Ensure Key Procedures are adhered to.
• Lead in disaster recovery and emergency planning.
• Ensuring that safety procedures on property is followed by all staff (including access to the property, CCTV, access to the units)

HUMAN RESOURCES

• Understand and maintain your manplan while staffing according to occupancy and projects.
• Ensure that Recruitment Process is followed and team consists of efficiently skilled staff.
• To hold regular on-the-job training and coaching sessions to ensure that staff perform their duties effectively and efficiently.
• Conduct probationary and performance reviews timeously.
• Accurately complete HR Status forms and submit them before the deadline.
• Ensures that all staff are always attired in their full and correct uniform.
• Maintain accurate attendance records of all maintenance staff.
• Ensure that fair and equitable discipline is applied.
• Maintain an effective roster.
• Manage staff files.

QUALIFICATIONS

• Grade 12 or equivalent
• Diploma/Certificate in project management/facilities management
• Valid driver’s licence essential
• Valid First Aid certification advantageous
• Valid Fire Marshall and Evacuation certification advantageous

EXPERIENCE

• Previous experience in the same or similar position in a 4/5-star hotel
• Familiar with all duties and procedures in the Maintenance Department
• Third language is advantageous