Facilities Manager

Empact Group; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic facilities management company in Cape Town is seeking a Facilities Manager to oversee operations and ensure service excellence. The ideal candidate will have a relevant tertiary qualification, 2-5 years of experience, and strong leadership skills. You will manage all aspects of facility operations, maintain high standards, and drive business performance. Join a dedicated team focused on innovation and customer satisfaction in a fast-paced environment.

Qualifications

• 2-5 years of relevant work experience in a similar environment.
• Experience in a remote facilities environment will be advantageous.

Responsibilities

• Manage all aspects of facility and accommodation operations.
• Oversee maintenance, housekeeping, and accommodation services.
• Lead and develop a multidisciplinary team.
• Monitor budgets and drive profitability.
• Ensure adherence to Health, Safety, and Environmental standards.
• Build and maintain strong client relationships.
• Drive continuous improvement and service delivery excellence.

Skills

Leadership

Budget control

Communication

Problem-solving

Administrative capability

Education

Relevant tertiary qualification in Hospitality, Facilities, or Business Management

Job description

Purpose of the Role

We’re looking for a hands‑on Facilities Manager to oversee the day‑to‑day operations of accommodation services at Mortimer SAV. This role requires a strong leader who can ensure service excellence, compliance, and cost efficiency across facilities management, maintenance, and accommodation operations. As the Facilities Manager, you’ll play a key role in maintaining high standards of service delivery, client satisfaction, and operational effectiveness — while driving business performance in line with UjuESS and Empact Group’s strategic objectives.

Education And Experience Requirements

• Relevant tertiary qualification in Hospitality, Facilities, or Business Management.
• 2–5 years of relevant work experience in a similar environment.
• Strong leadership and people management skills.
• Proven track record in financial management and budget control.
• Excellent communication, planning, and problem‑solving skills.
• Computer literate with sound administrative capability.
• Experience in a remote facilities environment will be advantageous.

Key Areas of Responsibility

• Manage all aspects of facility and accommodation operations to meet contractual and service level requirements.
• Oversee maintenance, housekeeping, and accommodation services to ensure quality, safety, and compliance.
• Lead, coach, and develop a multidisciplinary team to achieve operational and financial goals.
• Monitor budgets, control costs, and drive profitability through efficient resource use.
• Ensure adherence to Health, Safety, and Environmental standards and compliance audits.
• Build and maintain strong client relationships, ensuring satisfaction and retention.
• Drive continuous improvement, innovation, and service delivery excellence.

Why Join Us

You’ll be part of a dynamic team dedicated to operational excellence, innovation, and customer satisfaction. If you’re passionate about leading teams, maintaining high standards, and driving results in a fast‑paced facilities environment — we’d love to hear from you.