Facilities Manager

Clicks Group; Cape Town; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading retail company is seeking a Facilities Manager in Cape Town. The ideal candidate will have at least 5 years of experience in Facilities Management and managerial roles. Responsibilities include managing contractors, budget oversight, compliance with health and safety regulations, and maintaining stakeholder relationships. This role offers leadership opportunities in a dynamic environment focused on high service standards.

Qualifications

• Grade 12 (Matric) is required.
• Minimum 5 years of experience in a Facilities Management environment.
• Minimum 5 years' experience in a managerial position managing multiple teams.

Responsibilities

• Manage contractors including cleaning and security services.
• Compile and manage the services budget.
• Build and maintain stakeholder relationships.
• Ensure compliance and staff development.
• Monitor performance and data accuracy.

Skills

SLAs drafting and implementation

IR & HR knowledge

People management

Customer engagement

Problem solving

Project management

Education

Tertiary qualification in a related field

Job description

Facilities Manager

Listing reference: click_

Listing status: Online (Apply by 20 November)

Overview

An exciting opportunity as Facilities Manager at New Clicks SA (Pty) Ltd.

The role will be based in Woodstock, Cape Town and will report to the Group Facilities & Services Manager.

Job Purpose

This role is responsible for maintaining high standards of service delivery and ensuring full compliance with health and safety regulations, overseeing and managing maintenance, archiving, cleaning, security, and training centre teams, ensuring the effective operation of all building-related functions.

Responsibilities

• Management and scorecarding of all contractors, including cleaning, security, pest control, hygiene, office plants, generators and other daily service providers within SLA.
• Effective management of people, financial and other resources within the department to build efficiencies and savings.
• Compile, manage and report on the NSSC services budget, ensuring no over-expenditure occurs.
• Build and maintain good stakeholder relationships through professional and efficient engagements.
• Monitor performance and ensure compliance and staff development of all team members within the direct and extended team.
• Ensure relevant data is up-to-date, accurate, stored and maintained within the various databases, facilitating efficient reporting.
• Manage continuous improvement, changes and upgrades relating to customer and other business requirements as they arise.
• Ensure the ongoing delivery of a professional mailing system through the ongoing review of processes and procedures.
• Deliver quality reporting on a regular and / or ad-hoc basis to meet business needs and drive effective decision-making.
• Present and compile Capex requests for NSSC.
• Resolve all employee relations matters professionally and time-wise, ensuring compliance with all relevant legislation and company policy.

Qualifications

• Grade 12
• Tertiary qualification in a related field.

Experience

• Minimum 5 years experience in a Facilities Management environment.
• Minimum 5 years' experience in a Managerial position, managing multiple teams.

Skills, Abilities & Job-related Knowledge

• Proficient at drafting and implementing SLAs, policies & procedures.
• IR & HR knowledge.
• People management.
• Professional customer engagement.
• Problem solving & decision making.
• Project management.

Essential Competencies

• Delivering results & meeting customer expectations.
• Relating & networking.
• Planning & organising.
• Deciding & initiating action.
• Adapting & responding to change.
• Coping with pressures.