Facilities Coordinator

Pep; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Gauteng is looking for a Facilities Coordinator to manage daily office operations, including supervising service teams and ensuring a safe and welcoming environment. The ideal candidate will have strong administrative skills, experience in team management, and proficiency in Google Workspace. This role requires at least 3 years of supervisory experience and a valid driver's license. Competitive benefits are offered.

Qualifications

• 3+ years of experience in a supervisory role.
• Experience managing service teams such as cleaners.
• Proficiency in Google Docs, Sheets, Gmail, and Calendar.
• Strong budget and stock control experience.
• Valid driver's license required.

Responsibilities

• Coordinate facilities services including cleaning and maintenance.
• Supervise service assistants and team leaders.
• Manage ordering and distribution of cleaning supplies.
• Support budgeting for facilities-related expenses.
• Ensure compliance with health and safety standards.
• Act as the key point of contact for facilities support.

Skills

Strong administrative skills

Team management

Conflict resolution

Planning and problem-solving

Interpersonal communication

Education

Grade 12 (Matric)

Tools

Google Workspace

Job description

PURPOSE OF THE ROLE

We are looking for a highly organized, proactive, and service-oriented Facilities Coordinator to ensure the smooth and efficient running of our facilities at PEP Central Office.

This role is key to managing daily office functions through strong administrative support, structured coordination of cleaning and beverage service teams, and effective planning of events and office setups.

The ideal candidate will possess strong administrative and organizational skills, be confident in managing service teams (including cleaners), and demonstrate a hands‑on approach to maintaining a safe, clean, and welcoming environment for all employees and visitors.

KEY RESPONSIBILITIES

• Facilities Administration & Coordination
  Coordinate daily operations of facilities services, including cleaning, beverage stations, office furniture setups, and general upkeep. Maintain accurate records, schedules, and documentation related to facilities and service team activities. Manage bookings and logistics for internal events, meetings, and staff functions. Ensure adherence to facilities procedures and policies.
• Team Supervision & Performance Management
  Lead and supervise a team of service assistants and team leaders (cleaners and beverage staff). Conduct regular performance check‑ins, provide coaching, and support team development. Coordinate schedules and shifts to ensure optimal coverage and service delivery. Ensure staff compliance with health, hygiene, and safety standards.
• Stock & Resource Management
  Oversee the ordering, control, and distribution of cleaning materials, beverages, and consumables. Maintain stock levels through regular audits and usage tracking. Manage supplier relationships to ensure timely delivery and quality service.
• Budget & Cost Control
  Support budgeting and cost tracking for facilities‑related expenses. Identify cost‑saving opportunities without compromising service quality.
• Health, Safety & Compliance
  Monitor and ensure compliance with occupational health and safety standards. Coordinate facility inspections and implement corrective actions where needed. Support emergency readiness procedures (e.g., evacuation plans, first aid resources).
• Stakeholder Engagement & Service Excellence
  Act as the key point of contact for internal customers requiring facilities support. Build and maintain strong working relationships with staff, vendors, and contractors. Respond to facilities‑related queries and requests promptly and professionally.

ROLE REQUIREMENTS

• Grade 12 (Matric)
• Minimum of 3 years' experience in a supervisory role, preferably in facilities, cleaning, or catering
• Proven experience managing cleaners or service teams
• Strong administrative and organizational skills
• Computer literacy: Proficiency in Google Workspace (Docs, Sheets, Gmail, Calendar)
• Budget and stock control experience
• Excellent planning, problem‑solving, and conflict resolution skills
• Strong interpersonal and communication abilities
• Ability to multitask and remain calm under pressure
• Valid driver's license

Competencies

• Delegation & Direction
• Planning & Organising
• Team building & Motivation
• Service Excellence
• Attention to detail
• Stress Resilience
• Dutifulness & Accountability