Facilities Administrator

Redefine Properties; Sandton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable property management company is seeking a Facilities Administrator in Sandton to provide administrative support to center management. This role includes responsibilities such as maintaining OHS files, scheduling bookings, and client liaison. Candidates should have at least Grade 12, over 2 years of administrative experience, and skills in MS Office. The ideal candidate will demonstrate professionalism, attention to detail, and strong communication abilities. This is a critical support role with opportunities for growth.

Qualifications

• Grade 12 qualification is essential.
• Administrative or technical diploma/certificate is advantageous.
• 2 years of general administrative experience required.
• 1 year of systems experience is necessary.
• Technical property-related experience is advantageous.
• Experience in customer and supplier liaison is beneficial.
• Previous experience in the property industry is a plus.

Responsibilities

• Provide support to center management personnel.
• Maintain professional relations with clients and public.
• Issue orders using IT systems as required.
• Schedule boardroom bookings and manage deliveries.
• Keep OHS files updated and answer the switchboard.

Skills

High level of integrity and professionalism

Attention to detail

Proficiency in MS Office Suite

Ability to work under pressure

Strong oral and written communication skills

General administrative and report-writing skills

Conflict and dispute resolution skills

Problem-solving skills

Computer proficiency skills

Time-management skills

Education

Grade 12

Administrative or technical diploma/certificate

Job description

Facilities Administrator

Primary Purpose of the Job: To provide administrative and clerical support to the center management personnel, including typing of letters and reports, issuing of orders, answering calls, and performing all other normal office duties. Perform to the best of your abilities all duties and responsibilities reasonably assigned to you. Protect and promote the business and interests of the company and preserve its reputation and goodwill.

Key Performance Areas (KPA’s)

• Assisting company personnel and service providers as needed.
• Keeping management informed of area activities, any significant problems, and cleaning concerns.
• Maintaining courteous, professional relations with clients and the public.
• Responsible for related duties as required or assigned, including requesting quotes for jobs assigned by Property/Facilities manager.
• Issuing orders by means of IT systems when required.
• Calling out contractors as and when required.
• Collecting outstanding invoices from suppliers.
• Monitoring progress on all open/uncompleted jobs.
• Keeping OHS files updated for Property/Facilities manager.
• Answering the switchboard.
• Diverting calls to the correct person.
• Taking messages and ensuring that the message is delivered timeously to the correct person.
• Attending to clients and ensuring that the person being visited is informed.
• Scheduling boardroom bookings.
• Arranging deliveries and collections of documents.
• Arranging courier services.
• Filing.
• Sorting post.
• Routing e‑mails and faxes to the correct department.
• Distributing memos and correspondence.
• Assisting with typing when necessary.
• Assisting Property manager with collecting turnovers, credit control and any other tenant‑related issues.
• Keeping the office neat and ordering stationery supplies.

The above duties are the main duties required to be successful in this role; however, the employee may be requested to perform other duties and responsibilities from time to time on the basis of the company’s operational requirements.

Skills And Competencies

• High level of integrity and professionalism.
• Attention to detail.
• Proficiency in MS Office Suite.
• Ability to work under pressure and manage quick turnaround times.
• Strong oral and written communication skills.
• General administrative and report‑writing skills.
• Conflict and dispute resolution skills.
• Problem‑solving skills.
• Computer proficiency skills.
• Time‑management skills.

Experience And Qualifications

• Grade 12 (essential).
• Administrative or technical diploma/certificate will be an advantage.
• 2 years of general administrative experience.
• 1 year of systems experience.
• Technical property‑related experience will be an advantage.
• Customer and supplier liaison experience will be an advantage.
• Previous experience and/or knowledge of the property industry will be an advantage.