Facilitator / Trainer (36 Months)

Nambiti; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable training organization in Pretoria is seeking a Trainer / Facilitator to deliver ICT training sessions. The role requires a Bachelor's degree and at least 3 years of training experience. Candidates should have strong knowledge of SharePoint Online and excellent communication skills. This is a contract-based position offering the opportunity to develop and implement effective training programs.

Qualifications

• Minimum of 3 years experience in training delivery and user support preferably within ICT environments.
• Strong knowledge of SharePoint Online and familiarity with Microsoft 365 ecosystem.
• Excellent facilitation, presentation, and communication skills.

Responsibilities

• Prepare training materials manuals and user guides tailored to SharePoint Online and eService applications.
• Deliver end-user training sessions both in-person and virtual.
• Provide post-training support and respond to user queries.

Skills

Experience Working With Students

Communication skills

Classroom Experience

Data Collection

Adult Education

Meeting Facilitation

Calculus

LMS

Teaching

Training & Development

Exercise Planning

Remedy

Education

Bachelor's degree in Information Technology or related field

Tools

SharePoint Online

Microsoft 365 ecosystem

Microsoft Power Platform

Job description

We are recruiting for a Trainer / Facilitator role on a 3-year contract. The role is based in Pretoria Gauteng.

Key Responsibilities

• Prepare training materials manuals and user guides tailored to GCIS ECMS SharePoint Online and all eService applications.
• Deliver end-user training sessions (both in-person and virtual) to ensure effective adoption and usage of systems.
• Conduct training needs assessments and adapt materials to suit different user levels.
• Provide post-training support and respond to user queries regarding system functionality.
• Collaborate with technical teams and business units to ensure training content is aligned with system updates and business objectives.
• Document training processes and maintain updated records of training sessions attendance and feedback.

Minimum Requirements

• Bachelors degree or relevant qualification in Information Technology Education or related field.
• Minimum of 3 years experience in training delivery and user support preferably within ICT environments.
• Strong knowledge of SharePoint Online and familiarity with Microsoft 365 ecosystem.
• Knowledge of the Microsoft Power Platform (Power Automate Power Apps Power BI).
• Excellent facilitation presentation and communication skills.
• Ability to create clear structured training documentation and user-friendly learning materials.

Nice-to-Have Skills

• Experience delivering ICT training in public sector environments.
• Exposure to eService or content management applications.
• Certification in Microsoft training or instructional design.

Key Skills

• Experience Working With Students
• Communication skills
• Classroom Experience
• Data Collection
• Adult Education
• Meeting Facilitation
• Calculus
• LMS
• Teaching
• Training & Development
• Exercise Planning
• Remedy

Employment Type : Contract

Experience : years

Vacancy : 1