F&B Manager — Lead 150, Elevate Guest Happiness

Club Med; Bloemfontein; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global leader in all-inclusive resorts is seeking a skilled Gentle Organizer to ensure exceptional Food & Beverage services while managing a team of approximately 150 staff. You will be responsible for maintaining service standards, meeting client expectations, and implementing budgetary targets. The role also involves participating in guests' experiences, making it essential for you to embody the spirit of connection. This position offers on-site accommodation, access to resort amenities, and opportunities for professional growth among diverse teams.

Benefits

On-site accommodation

Meals included

Access to gym and pool

Tailored training

Internal mobility opportunities

Qualifications

• Experience managing a team of managers.
• Attention to detail in service quality.
• Business-oriented with a focus on cost efficiency.

Responsibilities

• Guarantee quality of Food & Beverage services.
• Ensure client offers meet expectations.
• Convert budget objectives into actionable plans.
• Manage a team of approximately 150 employees.
• Ensure compliance with hygiene and safety regulations.

Skills

Team management

Conflict resolution

Cost control

Sales performance

Job description

A global leader in all-inclusive resorts is seeking a skilled Gentle Organizer to ensure exceptional Food & Beverage services while managing a team of approximately 150 staff. You will be responsible for maintaining service standards, meeting client expectations, and implementing budgetary targets. The role also involves participating in guests' experiences, making it essential for you to embody the spirit of connection. This position offers on-site accommodation, access to resort amenities, and opportunities for professional growth among diverse teams.