F&B Duty Manager - Guest Experience Leader

The Twelve Apostles Hotel (Camps Bay, Cape Town); Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A luxury hotel in Cape Town is seeking an F&B Duty Manager to oversee food and beverage operations. You will ensure exemplary guest service, manage staff, and maintain compliance with health regulations. The ideal candidate will have experience in food service management and a proactive approach to operational challenges. Join us to create memorable guest experiences while ensuring operational excellence.

Benefits

Employee discounts

Training and development opportunities

Health insurance

Qualifications

• Experience in food and beverage management or similar roles.
• Strong communication and leadership skills.
• Ability to handle guest complaints effectively.

Responsibilities

• Oversee daily operations of F&B outlets.
• Supervise service staff and provide coaching.
• Ensure compliance with health and safety regulations.
• Manage financial and administrative duties related to F&B.

Skills

Guest service

Team management

Crisis management

Financial reconciliation

Compliance with health regulations

Job description

A luxury hotel in Cape Town is seeking an F&B Duty Manager to oversee food and beverage operations. You will ensure exemplary guest service, manage staff, and maintain compliance with health regulations. The ideal candidate will have experience in food service management and a proactive approach to operational challenges. Join us to create memorable guest experiences while ensuring operational excellence.