External Sales and Service Advisor OBR

FNB South Africa; Thohoyandou; Sur place; ZAR 300 000 - 420 000; Plein temps

Résumé du poste

FNB South Africa invites applications for an External Sales and Service Advisor based in Thohoyandou, Limpopo. You will deliver tailored, value-adding banking solutions while upholding all policies and procedures.

The role requires completing FSCA FAIS NQF Level 5 qualification and First Level Regulatory Examination, then applying sales processes to achieve targets and build lasting client relationships. You will source new leads, manage end-to-end client engagement, stay updated on product

Qualifications

• FSCA FAIS NQF Level 5 qualification or higher.
• Completed First Level Regulatory Examination.

Responsabilités

• Apply appropriate sales processes to achieve sales targets and build client relationships.
• Understand, read, and anticipate market and client needs to design tailored value adding solutions.
• Deliver end-to-end client management from engagement to processing and closing.
• Source new leads and contact existing or new customers to generate sales.
• Sell banking products to achieve sales targets.
• Maintain knowledge of products, pricing, procedures, and timelines to drive sales.
• Maximise cross-sell opportunities and strengthen client relationships.
• Ensure governance and audit compliance in all activities.

Connaissances

Sales processes

Client relationships

Target achievement

Market understanding

Cross-selling

Governance & compliance

Lead generation

Account management

Product knowledge

Formation

FSCA FAIS NQF Level 5 qualification

First Level Regulatory Examination

Description du poste

Job Description

To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures

To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value-adding solutions in a fast-paced environment, while consistently adhering to company policies and procedures

Hello Future External Sales and Service Advisor OBR

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are You Someone Who Can

Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You Will Be An Ideal Candidate If You Have

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

You Will Have Access To

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You Will Be a Match If You Are

• Achievement of targets for business.
• Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
• Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships.
• Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
• Understand reasons for and comply with governance in terms of legislation and audit requirements.
• Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
• Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
• Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
• Analyse competitor information gathered and ensured active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
• Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
• Manage own development to increase own competencies.

Additional Requirements

In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

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#FNB

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