External Customer Advisor

Jonsson Workwear; Somerset West; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading workwear provider is seeking an experienced External Customer Advisor to support customers in the Somerset West region. The role involves building strong partnerships, understanding customer needs, and proactively suggesting solutions. Ideal candidates will possess exceptional interpersonal skills and a professional demeanor. This position requires substantial travel to meet customers and fulfill commitments. Applications from designated groups are encouraged.

Qualifications

• Experienced in customer relationship management.
• Professional appearance and demeanor.
• Ability to proactively suggest solutions.

Responsibilities

• Forge strong customer partnerships.
• Connect with individuals at every level.
• Identify new opportunities.

Skills

Exceptional interpersonal skills

Intelligence and communication skills

Initiative and drive

Job description

At Jonsson Workwear, we aim to provide a truly remarkable experience by putting each of our customers first in everything we do. Whether they step into our locations, or we meet them at theirs, we do whatever is possible to serve both our first-time and our longtime customers brilliantly.

To connect them with the best workwear solutions, our customers are supported by an External Customer Advisor. This reliable go-to is an extension of Jonsson Workwear and is responsible for building and maintaining the solid partnerships that propel our business forward.

Our team requires an experienced, high‑calibre External Customer Advisor to look after our customers in the Somerset West region. As the dedicated point of contact, you are presentable and professional, with exceptional interpersonal skills. You are prepared to go to great lengths to ensure our customers are served with charm, obsession and consideration.

Key Responsibilities

• Demonstrate the initiative and drive to forge strong customer partnerships.
• Display the intelligence and communication skills needed to connect with individuals at every level of our customer's business.
• Think big, think laterally and continually look out for new opportunities with determination and persistence.
• Understand each customer's requirements, and proactively suggest solutions that meet their needs.
• Always follow up, follow through and fulfil your commitments, always.
• Spend a substantial amount of time travelling to call on customers, with Jonsson Workwear Somerset West as your central location when needed.

In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.