Export Documentation Controller & Logistics

Frank Consult; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A logistics provider in Cape Town seeks an Export Documentation Controller to prepare and manage export documentation. Candidates must have experience in freight forwarding, strong attention to detail, and familiarity with shipping processes. The role includes preparing and submitting documentation, liaising with shipping lines, and ensuring compliance with regulations. This position offers stability and opportunities to develop expertise in export logistics.

Benefits

Stable role

Exposure to high-volume shipments

Clear responsibility in operations

Opportunity for expertise growth

Qualifications

• Proven experience in export documentation in freight forwarding.
• Strong understanding of export documentation processes.
• Experience working with shipping lines and port requirements.

Responsibilities

• Prepare all export documentation accurately.
• Compile and verify shipping instructions and bills of lading.
• Ensure compliance with customs and port requirements.

Skills

Export documentation experience

Attention to detail

Strong communication skills

Ability to manage deadlines

Job description

Location: Cape Town; Industry: Logistics / Freight Forwarding; Experience Level: Export documentation experience required

Company Overview

A well-established logistics provider specialising in export operations across ocean, air, and road freight. The business manages high-volume export shipments and works closely with shipping lines, port authorities, clearing agents, and internal operational teams to ensure compliant and on-time cargo movement.

Role Overview

The Export Documentation Controller is responsible for the accurate preparation, verification, and submission of all export documentation. This role plays a critical part in ensuring shipments move smoothly through ports and regulatory processes, with full compliance to customer, carrier, and statutory requirements.

The role suits someone detail-oriented, process-driven, and experienced in export documentation within a freight forwarding or shipping environment.

Key Responsibilities

• Prepare and process all export documentation in line with client, carrier, and regulatory requirements.
• Compile and verify shipping instructions, bills of lading, manifests, and related export documents.
• Ensure accuracy of shipment details including vessel, container numbers, weights, destinations, and consignee information.
• Liaise with shipping lines, clearing agents, and internal operations teams to resolve documentation queries.
• Ensure documentation deadlines are met in line with vessel cut-offs and port requirements.
• Manage amendments and corrections to export documents where required.
• Maintain accurate filing and record-keeping on internal systems.
• Support compliance with customs, port, and export control requirements.
• Communicate documentation status updates to internal teams and relevant stakeholders.

Requirements

• Proven experience in export documentation within a freight forwarding or shipping environment.
• Strong understanding of export documentation processes and shipping terminology.
• Experience working with shipping lines and port-related documentation requirements.
• High attention to detail and accuracy.
• Ability to manage multiple files and deadlines simultaneously.
• Strong written and verbal communication skills.
• Comfortable working in a fast-paced operational environment.

What’s on Offer

• Stable role within an established export logistics operation.
• Exposure to high-volume export shipments.
• Clear responsibility within the export operations function.
• Opportunity to grow documentation and compliance expertise.