Export Coordinator

Switch Recruit (Pty) Ltd; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A global export and brand development company in Durban is seeking an Export Coordinator to manage orders, liaise with clients, and ensure service excellence. The ideal candidate has expertise in export processes and advanced Excel skills. This role offers unique benefits like a 13th cheque and profit share, making it advantageous for a long-term career in international trade.

Benefits

13th cheque

Profit share

Responsibilities

• Act as a key liaison ensuring service excellence.
• Respond to client enquiries and prepare quotations.
• Implement financial procedures for confirmed orders.
• Manage the full order execution process.
• Oversee communication with clients and follow up on shipments.
• Provide support to the Business Development team.

Skills

Knowledge of the export process

Understanding of INCO terms

Expertise in export costings

Experience handling mixed goods containers

Experience exporting fresh produce

Advanced Excel skills

Familiarity with exchange rates

Knowledge of export documentation

Job description

Join a proudly family-owned global export and brand development business operating in 55 countries - where growth, stability, and reward go hand in hand. This Export Coordinator role offers not just a 13th cheque, but profit share too, making it the perfect opportunity to build a long-term career in international trade.

We’re looking for an energetic and logical individual who thrives in a fast-paced environment and can juggle multiple priorities with ease. The ideal Export Coordinator will have a systematic approach, strong attention to detail, and a blend of determination, passion, and commitment - all paired with exceptional customer service skills.

Responsibilities

• Act as a key liaison between the company, suppliers, shippers, and customers, ensuring professionalism and service excellence.
• Respond to client enquiries and prepare quotations for both potential and existing customers.
• Implement financial procedures and processes for confirmed orders.
• Manage the full order execution process, including negotiating shipping and operational requirements, issuing shipping instructions, confirming supplier details, handling documentation, and maintaining stock control (including expiry dates).
• Oversee communication with clients and follow up on all shipments to ensure timely delivery and satisfaction.
• Provide support and backup to the Business Development and Key Accounts Management teams.

Requirements

• Knowledge of the export process and related procedures
• Understanding of INCO terms
• Expertise in export costings
• Experience handling the exportation of mixed goods containers
• Experience exporting fresh produce
• Computer literate with advanced Excel skills
• Familiarity with exchange rates and foreign currencies
• Working knowledge of export documentation