Export Coordinator

Indian Ocean Export Company; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A family-owned export trading business in Durban is seeking an experienced Export Coordinator to manage export transactions and support the Business Development team. The ideal candidate should have expertise in FMCG and fresh produce exports, possess strong attention to detail, and thrive in a fast-paced environment. Responsibilities include executing orders, negotiating shipping requirements, and maintaining communication with clients.

Benefits

Basic salary plus commission

Qualifications

• Experience in managing export transactions.
• Excellent attention to detail and numerically minded.
• Driven, independent, and able to work under pressure.

Responsibilities

• Respond to enquiries and provide quotes for clients.
• Execute confirmed orders and negotiate shipping requirements.
• Support the Business Development and Key Accounts Managers.

Skills

Knowledge of the Export process

INCO Terms

Export Costings expertise

Experience with exportation of mixed goods containers

Experience with the exportation of fresh produce

Computer literacy and advanced Excel knowledge

Knowledge of exchange rates and foreign currencies

Working knowledge of export documentation

Job description

Overview

IOEC is a dynamic and ambitious family owned and run export trading business based in Durban that has been in existence for the last 53 years. We specialize in the export of FMCG's, fruit and vegetables, meat, wines and building materials to over 55 countries throughout the world. Experiencing exponential growth in recent years, we are continuously seeking to expand our dynamic and diverse team.

Based in Morningside, Durban, we seek an experienced Export Coordinator with exports expertise of FMCG and fresh produce to international clients. The position would be responsible for executing the export transactions within the policies and guidelines of the company and working closely with the Business Development and Key Account Managers to assist them deliver on current and new business opportunities.

The position plays a key role in the liaison between the company, its suppliers, shippers and customers and carries the responsibility for maintaining high standards of competence, professionalism and service.

Key Responsibilities

• Respond to enquiries or provide quotes for potential and existing clients.
• Implement financial procedures for confirmed orders.
• Execute confirmed orders / negotiate shipping and operational requirements / issue shipping instructions / supplier confirmation / documentation / stock control (expiry dates etc) / shipping file cover / communication with clients / follow up on actual shipment.
• Business Development and Key Accounts Manager support and backup.

Minimum Experience Required

• Knowledge of the Export process
• INCO Terms
• Export Costings expertise
• Experience with exportation of mixed goods containers
• Experience with the exportation of fresh produce
• Computer literacy and an advanced knowledge of excel
• Knowledge of export costings
• Experience with exchange rates and foreign currencies
• Working knowledge of export documentation

Skills and characteristics

• Driven and determined
• Independent
• Excellent attention to detail
• Numerically minded
• Takes great pride in their work
• Multi-tasker
• Enjoys a pressurised work environment
• Proactive and assertive
• Good interpersonal skills

Salary to be determined with experience, knowledge and job fit. There will be a basic salary plus commission.