Experienced SEO Manager

MCI Careers; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Annual Leave

Health Benefits

Career Growth

Paid Training

Positive Work Environment

Casual Dress Code

Job summary

MCI Careers is seeking an Experienced SEO Manager to own our organic search strategy and deliver significant gains in visibility, traffic, and conversions. The role requires advanced technical SEO skills, strategic leadership, and a proven track record of delivering measurable results.

You will lead multi-property SEO efforts and collaborate with product, content, and development teams. The ideal candidate has 5+ years of progressive SEO experience, strong data analytics capabilities, and

Qualifications

• Associate degree, certification, or equivalent experience in Marketing, Communications, Digital Media, or a related field.
• 5+ years of progressive SEO experience with proven results.
• Expert-level knowledge of search engine algorithms, ranking factors, and technical SEO.
• Proficiency with advanced SEO tools (SEMrush, Ahrefs, Screaming Frog, Moz, GSC, GA4).
• Strong leadership, communication, and cross-functional collaboration skills.
• Exceptional analytical, reporting, and strategic planning abilities.

Responsibilities

• Develop and lead a comprehensive SEO strategy aligned with business objectives.
• Oversee all technical, on‑page, and off‑page SEO initiatives across multiple digital properties.
• Conduct deep technical audits to improve crawlability, site speed, UX, and overall performance.
• Guide content creation through keyword strategy, content briefs, and topical authority frameworks.
• Manage link‑building strategies and authority‑building initiatives.
• Build dashboards, analyze data, and present insights to leadership.
• Collaborate with developers, content creators, designers, and cross-functional teams.
• Mentor and oversee the SEO Marketing Specialist and support their career development.
• Stay ahead of algorithm updates, emerging tools, and SEO industry innovations.

Skills

SEO Strategy

Technical SEO

Leadership

Analytics

Cross-functional Collaboration

Content Guidance

Education

Associate degree or certification in Marketing/Communications/Digital Media

Tools

SEMrush

Ahrefs

Screaming Frog

Moz

GSC

GA4

Job description

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking an Experienced SEO Manager to take ownership of our organic search strategy and deliver significant gains in visibility, traffic, and conversion performance. This role is ideal for a seasoned SEO professional with advanced technical expertise, strategic leadership experience, and a strong track record of delivering measurable results.

POSITION RESPONSIBILITIES

Key Responsibilities:

• Develop and lead a comprehensive SEO strategy aligned with business objectives.
• Oversee all technical, on‑page, and off‑page SEO initiatives across multiple digital properties.
• Conduct deep technical audits to improve crawlability, site speed, UX, and overall performance.
• Guide content creation through keyword strategy, content briefs, and topical authority frameworks.
• Manage link‑building strategies and authority‑building initiatives.
• Build dashboards, analyze data, and present insights to leadership.
• Collaborate with developers, content creators, designers, and cross-functional teams.
• Mentor and oversee the SEO Marketing Specialist and support their career development.
• Stay ahead of algorithm updates, emerging tools, and SEO industry innovations.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Qualifications:

• Associate degree, certification, or equivalent experience in Marketing, Communications, Digital Media, or a related field.
• 5+ years of progressive SEO experience with proven results.
• Expert-level knowledge of search engine algorithms, ranking factors, and technical SEO.
• Proficiency with advanced SEO tools (SEMrush, Ahrefs, Screaming Frog, Moz, GSC, GA4).
• Strong leadership, communication, and cross-functional collaboration skills.
• Exceptional analytical, reporting, and strategic planning abilities.

Nice-to-Have

• Experience managing multi-site, global, or multilingual SEO programs.
• Familiarity with structured data, schema markup, and advanced technical SEO fixes.
• Knowledge of CRO (conversion rate optimization) or A/B testing tools.
• Experience with marketing automation platforms (HubSpot, Marketo).
• Exposure to paid search, social media strategy, or integrated digital marketing campaigns.

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits that go beyond Salary. Our team members enjoy:

• Annual Leave: Earn paid time off to rest, recharge, or attend to personal matters.
• Health Benefits: After probation, employees qualify for Medical Insurance. This gives you access to general practitioners, chronic medication, basic dental and optical care, as well as emergency services, ensuring essential healthcare support and peace of mind.
• Career Growth: We prioritize internal promotions and offer clear pathways for advancement across departments.
• Paid Training: Gain valuable skills and knowledge while earning a salary.
• Positive Work Environment: Join a collaborative, team-oriented culture that values engagement and support.
• Casual Dress Code: Enjoy a relaxed dress policy that lets you work comfortably.

Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

Disclaimer

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.