Experienced Receptionist Hospitality Industry

Konig Digital; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading Hospitality Group in Cape Town is seeking an experienced receptionist to provide excellent customer service. Responsibilities include greeting clients, managing appointments, and handling inquiries. The ideal candidate has at least 2 years' experience in the hospitality industry, is proficient in Microsoft Office, and possesses strong organizational skills. Competitive salary and benefits offered.

Benefits

Competitive salary

Health insurance

Paid time off

Professional development opportunities

Dynamic work environment

Growth opportunities

Qualifications

• Minimum of 2 years of experience as a receptionist, preferably in the hospitality industry.
• Knowledge of the hospitality industry is a plus.
• Professional and friendly demeanor.

Responsibilities

• Greet and welcome clients and visitors in a professional manner.
• Answer and direct incoming calls and emails.
• Manage and schedule appointments and meetings.
• Assist with administrative tasks.
• Handle client inquiries and maintain client records.

Skills

Excellent communication and customer service skills

Proficient in Microsoft Office

Strong organizational abilities

Ability to handle multiple priorities

Education

High school diploma or equivalent

Job description

Permanent Position

Experienced Receptionist – Hospitality Industry

Company Overview

A leading Hospitality Group in Cape Town, South Africa. We specialize in providing exceptional guest experiences in the hospitality industry. Our team is dedicated to delivering exceptional service and results for our clients, and we are looking for an experienced receptionist to join our team.

Position Overview

We are seeking an experienced receptionist to join our team and provide excellent customer service to our clients in the hospitality industry.

Key Responsibilities

• Greet and welcome clients and visitors in a professional and friendly manner
• Answer and direct incoming calls and emails to the appropriate person or department
• Maintain a clean and organized reception area
• Manage and schedule appointments and meetings
• Assist with administrative tasks such as filing, data entry, and document preparation
• Handle client inquiries and provide information about our services
• Assist with marketing and sales efforts, including sending out promotional materials and following up with potential clients
• Maintain client records and ensure confidentiality
• Collaborate with team members to ensure smooth operations and excellent customer service
• Handle any other duties as assigned by management

Qualifications

• High school diploma or equivalent required
• Minimum of 2 years of experience as a receptionist, preferably in the hospitality industry
• Excellent communication and customer service skills
• Proficient in Microsoft Office and other relevant software
• Strong organizational and multitasking abilities
• Ability to handle multiple priorities and work in a fast-paced environment
• Knowledge of the hospitality industry is a plus
• Professional and friendly demeanor
• Ability to work independently and as part of a teamStrong organizational and multitasking abilities
• Ability to handle multiple priorities and work in a fast-paced environment
• Knowledge of the hospitality industry is a plus
• Professional and friendly demeanor
• Ability to work independently and as part of a team

Benefits

• Competitive salary
• Health insurance
• Paid time off
• Professional development opportunities
• Dynamic and collaborative work environment
• Opportunity for growth and advancement within the company

If you are an experienced receptionist with a passion for the hospitality industry, we want to hear from you. Join our hospitality team and be a part of our mission to provide exceptional digital solutions to businesses in the hospitality industry.

Apply now