Existing Accounts SDR - Cybersecurity SaaS Growth

DigiCert; Cape Town; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading global security authority is seeking a Sales Development Representative to expand existing accounts by identifying cross-sell and upsell opportunities. This role involves engaging customers, educating them on new solutions, and collaborating with account managers for strategic account planning. Ideal candidates have experience in sales or customer-facing roles, excellent communication skills, and a customer-centric mindset. This is a fixed-term contract position located in Cape Town, South Africa.

Qualifications

• 1+ years of SDR, BDR, inside sales, or customer-facing experience preferred.
• Strong communication and discovery skills.
• Curious and proactive in needs-based conversations.

Responsibilities

• Proactively engage existing customers to identify cross-sell and upsell opportunities.
• Educate customers on additional products and capabilities.
• Maintain accurate logging of activities in CRM.

Skills

Strong communication skills

Customer-centric mindset

Strong listening skills

Ability to build rapport

Tools

Salesforce

Job description

A leading global security authority is seeking a Sales Development Representative to expand existing accounts by identifying cross-sell and upsell opportunities. This role involves engaging customers, educating them on new solutions, and collaborating with account managers for strategic account planning. Ideal candidates have experience in sales or customer-facing roles, excellent communication skills, and a customer-centric mindset. This is a fixed-term contract position located in Cape Town, South Africa.