Executive Operations Director: Strategy, Growth & Compliance

Paton Personnel; Cape Town; On-site; ZAR 500 000 - 600 000; Full time

Job summary

A leading medical aid insurer in Cape Town is seeking an Executive to oversee operations and strategy across multiple sites. The ideal candidate will have a relevant degree and 5 to 8 years of experience in customer service management within insurance or financial services, including 3 to 5 years at a senior Exco level. This role requires strong skills in process optimisation and stakeholder management.

Qualifications

• 5 - 8 years in customer service management within insurance or financial services.
• At least 3 - 5 years in a senior Exco level role.
• Experience must demonstrate proven success in process optimisation.

Responsibilities

• Drive end to end operations across multi-site teams.
• Develop and execute strategies for the organization.

Skills

Process optimisation

Stakeholder management

Governance compliance

Data driven decision making

Education

Relevant degree

Tools

Project management certifications

Facilities management certifications

Job description

A leading medical aid insurer in Cape Town is seeking an Executive to oversee operations and strategy across multiple sites. The ideal candidate will have a relevant degree and 5 to 8 years of experience in customer service management within insurance or financial services, including 3 to 5 years at a senior Exco level. This role requires strong skills in process optimisation and stakeholder management.