Executive Housekeeper _ Hospitality

Tsebo Solutions Group; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A hospitality solutions provider in Durban is seeking an experienced individual for a hotel management role. The successful candidate will be responsible for team training, ensuring safety standards, and managing client relationships. Candidates should have a minimum of 5 years in hotel management or a similar field and be proficient in relevant software. Availability for long hours and weekends is essential.

Responsibilities

• Rostering and training of room attendants.
• Ensure staff follow safety and hygiene protocols.
• Mentor and motivate team members.
• Daily management of staff clocking and assignments.
• Report maintenance issues.

Skills

Hotel Management experience

Strong people skills

Strong communication skills

Independent work capability

Ability to work under pressure

Long hours availability

Computer proficiency (Excel, Word, Outlook)

Supervisory experience

Health and safety standards knowledge

Experience with Opera system

Education

Grade 12/Matric

Relevant Management qualification

Tools

Opera system

Job description

Duties & Responsibilities

• Rostering
• Training of room attendants
• Ensure staff follow safety and hygiene protocols
• Mentor and motivate team members
• Allocating on task sheet
• Facilitating pre-shift briefings
• Inspecting room and public areas to ensure its meet the required standard
• Manage stock and supplies
• Managing desciplining of staff
• Reporting maintance issues
• Maintain personal health, hygiene and professional appearance.
• Daily management of staff clocking and assignments on PRP platform.
• Daily management of the various software applications and reporting mechanism (Operah system)
• Daily manangement emails and responding timeously.
• Managing client relationship effectively

Skills and Competencies

• Must have Hotel Management experience preferably resort
• Strong people skills
• Strong communication skills
• Able to work independently and under pressure.
• Able to work long hours, after hours and some weekends
• Minimum of 5 years computer related experience – exel, word, outlook
• Minimum 4 years supervisory experience in a similar environment.
• Must have experience in health and safety standards
• Must know the system Opera

Qualifications

• Grade 12/Matric
• Relevant qualification related to Management