Executive Head : Content & Platforms

Vodafone Global Enterprise; Johannesburg; On-site; ZAR 1 200 000 - 1 500 000; Full time

Job summary

A leading telecommunications company in Johannesburg is seeking an Executive Head for Content & Platforms to drive content strategy and partnerships across multiple markets. The ideal candidate will have 8-10 years of relevant experience, along with strong negotiating skills and commercial acumen. This role is pivotal in crafting customer journeys and ensuring the delivery of valuable content integrated into service offerings.

Qualifications

• Minimum 8-10 years relevant experience - essential.
• 5 Years management / supervisory experience - essential.

Responsibilities

• Craft the Vodacom Content & Platform Strategy.
• Identify and strategically partner with content providers.
• Negotiate preferential terms with partners.
• Drive adoption and scale of partnerships.
• Design and implement omnichannel CX journeys.

Skills

Knowledge of the ICT industry and value chain including content

Telecommunication experience

Negotiating skills

Financial modelling skills

Commercial acumen

Education

Matric

3 - 4 year Degree / Diploma

Postgraduate qualification

Job description

Overview

Job title: Executive Head : Content & Platforms

Job Location: Gauteng, Johannesburg

Deadline: November 06, 2025

Role Purpose / Business Unit

To lead Vodacom Group’s “One More Service” ambition by identifying, partnering and scaling content adoption across the 8 Vodacom markets. This individual will lead a team of individuals who integrate meaningful content into our value propositions through frictionless customer journeys.

Your responsibilities

• Craft the Vodacom Content & Platform Strategy.
• Identify and strategically partner with content providers across our 8 operating markets.
• Establish and Build Relationships with partners to ensure our partnerships deliver value to our customers and stays relevant.
• Negotiate preferential terms and craft agreements with the partners ensuring we leverage our scale and deliver value.
• Integrate content into our propositions to unlock synergies across our product offerings & reduce churn.
• Drive adoption and scale of partnerships through carefully crafted marketing and promotions to unlock content potential.
• Scale platforms related to content and one more service.
• Design and implement omnichannel CX journeys eliminating friction and promoting adoption.
• Ensure that we build trust with customers and deliver on the desired business case.

The ideal candidate for this role will have

• Matric – Essential
• 3 - 4 year Degree / Diploma – Essential
• Postgraduate qualification is advantageous
• Minimum 8-10 years relevant experience - essential
• Telecommunication experience - advantage
• 5 Years management / supervisory experience - essential

Core competencies, knowledge and experience

• Knowledge of the ICT industry and value chain including content
• Tariffs and pricing Knowledge
• Digital platforms Knowledge
• Negotiating skills
• Financial modelling skills
• Commercial acumen

Closing date for Applications

Closing date: 05 November 2025.