Executive Enterprise IT & Operations Leader

Sun International; Gauteng; On-site; ZAR 1 200 000 - 1 800 000; Full time

Job summary

A leading hospitality and gaming company in South Africa is seeking a Head of Enterprise Systems & IT Operations. This executive role is responsible for ensuring the stability and performance of enterprise IT systems. The ideal candidate should have over 10 years of experience in IT operations and a strong background in service delivery. Key responsibilities include managing vendor relationships, overseeing IT service management, and leading compliance with governance frameworks. This position offers a full-time opportunity with significant leadership responsibilities.

Qualifications

• 10+ years of experience in IT operations or service delivery.
• Strong leadership in managing large-scale IT operations.
• Proven knowledge of ERP, HRIS, and financial systems.

Responsibilities

• Oversee IT service management, incident/request fulfilment.
• Manage vendor relationships and contracts for IT services.
• Ensure reliability of enterprise systems and performance.

Skills

IT operations management

Vendor management

Service desk operations

Governance frameworks

Cloud operations

Cybersecurity knowledge

Education

Bachelor's degree in Information Technology or related field

ITIL certification

Job description

A leading hospitality and gaming company in South Africa is seeking a Head of Enterprise Systems & IT Operations. This executive role is responsible for ensuring the stability and performance of enterprise IT systems. The ideal candidate should have over 10 years of experience in IT operations and a strong background in service delivery. Key responsibilities include managing vendor relationships, overseeing IT service management, and leading compliance with governance frameworks. This position offers a full-time opportunity with significant leadership responsibilities.