Executive Director Of Operations

Paton Personnel; Cape Town; On-site; ZAR 500 000 - 600 000; Full time

Job summary

A leading medical aid insurer in Cape Town is seeking an Executive to oversee operations and strategy across multiple sites. The ideal candidate will have a relevant degree and 5 to 8 years of experience in customer service management within insurance or financial services, including 3 to 5 years at a senior Exco level. This role requires strong skills in process optimisation and stakeholder management.

Qualifications

• 5 - 8 years in customer service management within insurance or financial services.
• At least 3 - 5 years in a senior Exco level role.
• Experience must demonstrate proven success in process optimisation.

Responsibilities

• Drive end to end operations across multi-site teams.
• Develop and execute strategies for the organization.

Skills

Process optimisation

Stakeholder management

Governance compliance

Data driven decision making

Education

Relevant degree

Tools

Project management certifications

Facilities management certifications

Job description

Relevant degree / / Executive; Operations - Insurance - Cape TownA leading medical aid insurer seeks an Executive to join their Exco.

Drive end to end operations, strategy, and execution across multi site teams.

Bring your qualification and 5 - 8 years operations of customer service management in insurance or financial services with al least 3 - 5 years at a senior Exco level.

Proven success in process optimisation.

stakeholder management, governance, compliance (FAIS, FSCA, CMS), and data driven decisions is essential.

Certifications in project / facilities management are advantageous.

Only highly qualified EE candidates will be considered.