Executive Director

Phoenix Senior Living

KwaMaqoma

On-site

ZAR 900,000 - 1,500,000

Full time

9 days ago

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Job summary

The Retreat at Beaufort, part of Phoenix Senior Living, seeks an Executive Director to lead daily operations at the community level, drive financial performance, staff leadership, and resident satisfaction, while ensuring compliance with state/federal regulations and maximizing revenue through sales and marketing leadership.

The successful candidate will have a Bachelor's degree in Business Administration or related field, 2–5 years GM/Administrator experience or 5–10 years in senior living with

Qualifications

Bachelor’s degree or higher in a relevant field.
2–5 years GM/Administrator experience preferred, or 5–10 years in senior living with management experience.
Valid driver’s license and, where required, facility license.

Responsibilities

Oversee compliance with OSHA and safety procedures.
Manage P&L and monthly financial reporting.
Lead sales, marketing, and occupancy strategies.
Direct community operations and employee supervision.
Represent the community to residents, families, and regulators.

Skills

Leadership

Financial management

Sales & marketing

Operations management

Regulatory compliance

Staff management

Education

Bachelor’s degree in Business Administration or related field

Job description

The Retreat at Beaufort is seeking an Executive Director to join their team!

RELATIONSHIP

The Executive Director reports directly to the Director of Operations and /or COO.

PURPOSE

The Executive Director is responsible for hands on operations execution at the community level. The Executive Director responsibilities include the profit and loss, financial performance, leadership of employees, and resident and family satisfaction. He/she also manages the community based on Phoenix policies, procedures and guidelines and is fully knowledgeable of all state and federal regulations, guidelines and reporting pertinent to the day-to-day operation. Additionally, a key component of this position is the ownership of the Sales & marketing process to ensure maximization of revenue and our market position.

Principle Duties And Responsibilities

COMPLIANCE/SAFETY

Adheres to and enforces OSHA regulations and safety procedures
Practices safety procedures at all times including Personal Protective Equipment (PPE), fire
extinguishers, MSDA (Material Safety Data Sheets) / SDA (Safety Data Sheet), and Lockout Tag out procedures
Reviews all incident reports; ensures corrective actions are in place in a timely manner
Maintains full compliance with all laws and regulations regarding the operation of an assisted living facility
Secures the community’s license and posts it in accordance with regulations
Maintains compliance with fire drills and disaster plans
Investigates, monitors, and reviews work-related injuries

FINANCIAL MANAGEMENT

Reviews and interprets monthly financial reports and provides explanation of budget variances to management
Shares results of monthly financial reports with department heads. Counsels individual managers on department budget variances as needed
Submits proposed annual budget to management and partnership
Educates department heads to consistently meet budgetary guidelines
Assures that all department heads consistently meet budget guidelines
Assures that opportunities to generate revenue are maximized
Assures that all opportunities to generate ancillary revenue are fully maximized
Oversees the administration of payroll and processing accounts payable
Consistently looks for and researches opportunities to maximize revenue
Ensures accounts receivable are collected on a timely basis
Initiates actions that will maintain operations within established budget

ORGANIZATION / PRIORITIZATION

Demonstrates effective time management and organization skills and has the ability to multitask
Effectively communicates priorities

SALES/MARKETING

Demonstrates proficiency in generating leads and closing sales
Plans, implements, and evaluates a rent-up and occupancy strategy
Demonstrates ability to represent the community in a wide variety of public settings, including but not limited to making presentations to large groups and meeting community professional and government leaders
Works to position the community as a “good neighbor” by opening the community for use by outside groups and organizations
Provides assistance to the Community Engagement Director with particular attention to the medical, legal, financial, and business communities who may influence the senior market
Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins
Holds DCR and other community leaders accountable for predetermined number of quality visits and establishes appropriate referral sources, resulting in move-ins from referrals.

Requirements

EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION

Education: Bachelor’s degree in Business Administration, Human Resources Administration, Gerontology or other course of study that relates to service to the elderly, preferred.
2 – 5 years prior General Manager/Administrator experience preferred, or 5 – 10 years Senior Living, Hospitality, Skilled Nursing with 5 of those years at the management level.

License