Job description
Provide full administrative and office support at an executive level to the Partners / Directors within the team to ensure the smooth management of client interaction, team management, finance management, and most effective use of their time.
Handle sensitive and complex issues in a professional and objective manner.
Take initiative as appropriate representing the Partners / Directors when required.
Key responsibilities
Partner / Associate Director Support
- Acting as a first point of office contact.
- Proactive diary management – managing internal and external requests for meetings, addressing conflicts in availability as well as effective meeting logistics and communication.
- Appropriate management of Partners / Directors with respect to important tasks and deadlines completion of timesheets, expenses and general support with financial matters.
- As agreed with the partner – managing Partners and Directors email inbox, diary requests and keeping them updated accordingly.
- Arranging both local and international travel arrangements, including visas, airport shuttle, detailed directions to meeting venues.
- Coordinating and arranging internal staff functions, client events, conferences and seminars.
- Effective client meeting management on and off site.
- Typing, formatting and editing (as appropriate) of correspondence, reports and proposals.
- Liaison with both internal and external clients in a professional manner at all times.
- Assisting Partners and Associate Directors with ad hoc tasks as well as dealing with various internal and external queries.
- Handling highly confidential and sensitive documentation / information.
- Being proactive in identifying opportunities for efficiencies within the team.
Team and Engagement support
- Support finance processes to help improve financial discipline, including opening of project codes, preparation of client invoices, WIP, debtors, etc.
- Assisting with inter-office payment processes, locally and internationally.
- Assist with payment of creditors / contractors, and ensure payment has been affected.
- General project and proposal administration - printing, formatting, binding, etc.
- Arranges payment of appropriate team-related expenses through payment requisitions e.g. assisting with the payment and renewal of professional memberships / software licenses.
- Ensuring all new joiners to the team have the necessary software, network access and related support to ensure they can commence their duties.
- General secretarial and office administration functions to ensure smooth running of office.
- Sourcing and ordering stationery and office equipment.
- Assisting staff with ad hoc tasks as appropriate / agreed.
Core skills required
- Discretion and trustworthiness : you will often be party of / to confidential information
- Efficient, self‑motivated organized and proactive
- Flexibility and adaptability
- Good oral and written communication skills
- Organisational skills and the ability to multitask
- Willingness to take the initiative
- Communication skills
- A knowledge of standard software packages and the ability to learn
- Virtual competency and efficiency
- Complex problem solving
- Critical Thinking
- Creativity
- People management
- Coordinating with others
- Emotional intelligence
- Judgment and decision making
- Service orientation
- Negotiation
- Cognitive flexibility
- Tact and diplomacy
Data protection notice
By applying for this position, you consent to the collection, use, and storage of your personal information in accordance with PwC's data protection policy.
Your information will be used solely for recruitment purposes and will not be shared with third parties without your written consent.
Equal opportunity employer statement
PwC is committed to transformation and employment equity, in alignment with the Employment Equity Act of South Africa.
We strive to create a diverse and inclusive workplace that reflects the demographics of our country.
Our goal is to foster an environment where all employees can thrive and contribute to our shared success.