Overview
Events & Entertainment Coordinator (CPT)
Qualifications & Experience
- Grade 12
- Diploma in Marketing
- 3 – 5 years’ experience in the entertainment industry
- Exposure in the gaming industry is preferred
- Ability to travel locally
- Ability to work shifts that meet operational requirements
- Valid Driver’s Licence
Responsibilities
- Events / Entertainment Planning: Have an up-to-date understanding of facilities and products available for events
- Update the events calendar
- Attend pre-event meetings and work with client to understand their event / entertainment requirements
- Offer solutions inline with specifications and client requirements aligned to the technical rider and event plan
- Use any opportunities to upsell on the event
- Co-ordinate logistical arrangements as per itinerary (transport, accommodation, food & beverage, etc)
- Track client billing instructions against the deal sheet for each event
- Compile event info sheets and distribute to relevant stakeholders and departments
- Ensure all marketing elements are inline with the brand CI guidelines
- Resolve any problems and queries in accordance with contract stipulations, and escalate when required
- Allocate and distribute complimentary tickets as per the deal sheet, ensuring tickets are distributed to the relevant departments
Events / Entertainment Delivery
- Compile the running order schedule to accurately reflect client requirements
- Ensure all event contract details are accurately captured and inputted onto the approved contract template in M-Files, maintaining compliance and consistency.
- Check that the venue set up meets technical and client requirements
- Co-ordinate backstage / venue / entertainer / crew deliverables as per production schedule
- Perform regular venue checks and escalate faults to Maintenance or IT for prompt action
- Communicate regularly with relevant stakeholders, inform client or relevant departments of potential problems, changes, and additions to technical resources
- Conduct all entertainment checks at least one hour before event starting time
- Escalate any issues / challenges being experienced
- Update any final amendments to function sheets and ensure the distribution to all relevant stakeholders
- Complete post event administration including event information documents, arena attendance figures and billing.
- Store and secure operating and entertainment equipment in line with the standard operating procedure.
Stakeholder Engagement
- Communicate with clients to understand their needs, event opportunities, as well as any challenges encountered during the planning and co-ordination of the event.
- Collaborate with suppliers and contractors to secure event requirements, driving cost-effective solutions within the approved budget
- Liaise with suppliers in design and delivery of the entertainment / event requirements
- Liaise with multiple departments in the co-ordination and execution of entertainment events including F&B, security, gaming, marketing, etc.
- Liaise with marketing management to evaluate the post-mortem of the event.