Events and Operations Manager

Sandicrowther; Durban; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A growing events company based in Durban or Johannesburg is seeking a dynamic account manager with experience in the hospitality or events industry. The role involves managing client relationships, planning and executing events, and overseeing every detail from budget to logistics. Ideal candidates will have at least 3 years of experience, a Bachelor's Degree in a related field, strong organizational skills, and proficiency in Microsoft Office. The ability to thrive in a fast-paced environment and a passion for customer experiences are essential.

Qualifications

• Minimum 3 years experience in account management or client relationship management.
• Background in Events, Experiential Marketing, or Hospitality.
• Exceptional organisational and time-management abilities.

Responsibilities

• Building and nurturing long-term relationships with clients.
• Planning and delivering events from concept through to execution.
• Managing event budgets and ensuring cost-effectiveness.

Skills

Marketing

Event Planning

Organizational skills

Management Experience

Hospitality Experience

Leadership Experience

negotiation

Project Management

Event Marketing

HubSpot

Education

Bachelor's Degree in Business, Marketing, PR, Communications or related field

Tools

Microsoft Office Suite (Advanced Excel)

Job description

Remote position based in Durban or Johannesburg.

Are you a dynamic client-focused professional with a passion for creating unforgettable experiences A fantastic opportunity awaits for a talented individual with strong account management and client relationship experience to join a growing business in the Events industry . A background in Events Banqueting or Hospitality is essential.

Your Role Will Include

• Building and nurturing long-term relationships with clients acting as their primary point of contact
• Planning and delivering events from concept through to execution ensuring every detail aligns with client goals and budget
• Managing event budgets tracking expenses and ensuring cost-effectiveness without compromising quality
• Coordinating with suppliers venues AV providers designers and contractors to deliver seamless events
• Overseeing event logistics on-site operations and ensuring everything runs smoothly on the day
• Maintaining and managing guest lists in Excel and registration systems including reports and updates
• Leading training and managing event staff and temporary promoters
• Resolving on-the-day challenges with professionalism and efficiency
• Creating post-event reports and providing actionable insights for future improvements
• Identifying new business opportunities within existing accounts to drive client retention and growth

What Were Looking For

• Bachelors Degree or equivalent experience in Business Marketing PR Communications or related field
• Minimum 3 years experience in account management or client relationship management
• Background in Events Experiential Marketing or Hospitality
• Advanced Excel skills and proficiency with Microsoft Office Suite
• Exceptional organisational and time-management abilities
• Confident communicator with strong negotiation and leadership skills
• Financial acumen and experience managing event budgets
• A creative problem-solver with a keen eye for detail and a passion for customer experience
• Ability to thrive in a fast-paced hands-on environment
• Must have own vehicle

Key Skills

• Marketing
• Catering
• Organizational skills
• Hospitality Experience
• Management Experience
• HubSpot
• Event Planning
• Events Management
• Project Management
• Event Marketing
• Leadership Experience
• negotiation

Apply : emailprotected

Required Experience :

Manager

Employment Type : Full-Time

Experience : years

Vacancy : 1