Estate Hospitality Manager

Exceed HR and Recruitment; Franschhoek; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking an experienced Estate Hospitality Manager in Franschhoek. The successful candidate will manage staff, oversee hospitality budgets, and ensure excellent customer service in a fine dining environment. Responsibilities include managing estate events and liaising with VIP clients and suppliers. Candidates must have a proven track record in hospitality management and hold relevant qualifications in the field.

Qualifications

• Proven track record as an experienced Hospitality Manager.
• Fluent in English and Afrikaans.
• Experienced in upmarket/fine dining hospitality service.

Responsibilities

• Manage hospitality budgets for guest house and tasting rooms.
• Oversee estate events.
• Liaise with media, VIP clients, and guests.

Skills

Staff Management

Communication skills

Negotiation skills

Customer service

Leadership skills

Education

Qualification in Hospitality management or Project management

Tools

MS Office

Job description

Estate Hospitality Manager required in Franschhoek.

Duties and Responsibilities:

• Staff Management
• Manage Hospitality budgets (Guest house, Tasting Rooms)
• Oversee estate events
• Retail procurement – appoint relevant suppliers and selection of products
• Liaising with media / VIP clients / guests
• Customer service
• Positively & actively promote the company services and products

Requirements:

• A proven track record as an experienced Hospitality Manager
• Excellent communication (fluent in English & Afrikaans) and negotiation skills
• Computer literacy – MS Office
• Excellent classic cuisine & wine knowledge
• A customer service driven individual
• Experience in upmarket / fine dining Hospitality service
• Attention to detail , problem solving, creative and innovative
• Excellent leadership skills
• Qualification in Hospitality management and/or Project management