ERP Consultant

Synergy Jobs (Pty) Ltd; Reitz; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading company in the ERP consultancy sector is seeking a Microsoft Dynamics ERP Consultant. This role involves implementing and customizing ERP solutions while ensuring customer satisfaction through effective support and training. The ideal candidate will have a minimum of two years' experience in ERP projects and the ability to work independently and collaboratively.

Qualifications

• Minimum of 2 years’ experience in Microsoft ERP project implementations.
• Strong drive for results and willingness to see tasks through.
• Interest in software and consulting is advantageous.

Responsibilities

• Responsible for the implementation and configuration of Microsoft Dynamics ERP.
• Manage project deliverables through the project lifecycle.
• Provide continuous customer support and training.

Skills

Interpersonal skills

Analytical thinking

Attention to detail

Problem-solving

Job description

POSITION:Microsoft Dynamics ERP Consultant
LOCATION:Reitz, Free state (Hybrid/Remote)

The Microsoft Dynamics ERP Consultant is responsible for the implementation and rollout of software projects throughout the implementation cycle.
The Consultant is responsible for the configuration of the system/solution and pre-settings based on a thorough requirements analysis.

Main Responsibilities:
Business Process Consulting

• Advises customers on best practice in business processes, with reference to ERP processes
• Enabling customers by improving their business efficiency through company’s vendor offerings
• Problem solving, business analysis and business process design
• Application of product knowledge through configuration or development of business solutions

Project Execution and Management

• Manages own delivery of agreed deliverables throughout the project life cycle:
  • Kick-off
  • Requirement Analysis
  • Design & testing solutions
  • Acceptance Testing
  • Rollout & data migration
• Conducts a thorough needs analysis of customer requirements
• Compiles detailed client requirement specifications for system configuration and custom development
• Specifies and communicates personalization with the Project Lead
• Configures the system based on the requirement analysis conducted
• Implements effective processes for the customer to ensure effective user adoption of the new system
• Provides documentation on configuration and customization implementation for future support
• Provides continuous updates and feedback on project progress to Project Lead

Continuous Customer Support

• Provides support to customers during and after initial implementation
• Establishes own customer contact programto ensure regular customer contact and follow up
• Ensures effective turn-around time to solve problems and find solutions for customers

Training

• Delivers training to Customers on the use of the system
• Ensures own up to date knowledge on latest developments on the product and changes included in new patches

Experience and qualifications

• A minimum of 2 years’ experience in Microsoft ERP project implementations.
• The successful candidate will be someone with a strong drive for results and success and a willingness to see tough tasks through to successful completion, especially under the pressure of tight deadlines.
• A strong interest in software and consulting would be an advantage.

Additional skills required

• Strong interpersonal/relationship building skills
• Analytical thinking
• Accuracy and a strong attention to detail
• Ability to work in a fast-paced environment and meet deadlines under pressure (conscientious)
• Ability to work independently as well as perform in a matrix project environment
• Strong ability to work in partnership and collaboration with other members of business solutions teams
• Structured approach to problem-solving and project execution