Entry Level Technical Executive – Industrial Equipment – Remote

Mashreq Bank; South Africa; Remote; ZAR 50,000 - 200,000; Full time

Job summary

A forward-thinking organization in South Africa is seeking a motivated Entry Level Technical Executive. This remote position is ideal for fresh graduates eager to begin their technical careers. Responsibilities include providing technical support, preparing documentation, and coordinating with clients to ensure successful equipment solutions. Candidates should possess strong communication skills, a relevant educational background, and a desire to develop in a technical role. This role offers flexible working hours and opportunities for career growth.

Benefits

Competitive entry-level salary package

Work-from-home flexibility

Structured onboarding and training program

Career growth opportunities

Health and wellness benefits

Qualifications

• Eagerness to learn and grow in a technical career.
• No prior experience required; freshers encouraged to apply.
• Familiarity with remote support tools is beneficial.

Responsibilities

• Provide first-level technical support to clients.
• Assist in preparing technical reports and user manuals.
• Coordinate with engineers to resolve complex issues.

Skills

Strong communication skills

Problem-solving skills

Adaptability to new tools

Team player mindset

Education

Bachelors degree or diploma in Engineering or related field

Tools

MS Office Suite

Job description

Job Summary

Progressive Technology is seeking a motivated Entry Level Technical Executive to join our team in the industrial equipment sector. This remote position is an excellent opportunity for fresh graduates or early-career professionals who are eager to begin their career in a technical and customer-focused environment. The role involves assisting in technical support, documentation, troubleshooting, and coordination with clients and internal teams to ensure seamless operations of industrial equipment solutions.

Key Responsibilities

• Provide first-level technical support to clients for industrial equipment via phone, email, or virtual platforms.
• Assist in preparing technical reports, equipment documentation, and user manuals.
• Coordinate with senior engineers and product specialists to resolve complex issues.
• Conduct remote demonstrations, product overviews, and basic troubleshooting sessions for clients.
• Maintain accurate records of client interactions, issues, and solutions in the company system.
• Collaborate with cross-functional teams to ensure smooth equipment delivery, installation guidance, and after-sales service.
• Stay updated with the latest industry trends and product developments.
• Support the sales and technical teams with pre-sales and post-sales activities when required.

Required Skills and Qualifications

• Bachelors degree or diploma in Engineering, Mechanical, Electrical, Industrial Technology, or a related field.
• Strong communication skills, both written and verbal.
• Basic understanding of industrial equipment, machinery, or technical systems (training will be provided).
• Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with remote support tools.
• Excellent problem-solving skills with an ability to work independently and in a team environment.
• Eagerness to learn and grow in a technical career.

Experience

• No prior experience required – freshers and recent graduates are encouraged to apply.
• Any internship or academic project experience in industrial technology, equipment handling, or technical support will be an advantage.

Working Hours

• Flexible remote working schedule.
• Standard working hours: Monday to Friday, 9:00 AM – 6:00 PM (with flexibility based on client needs).
• Occasional extended hours may be required during critical project support or client deadlines.

Knowledge, Skills, and Abilities

• Basic knowledge of mechanical and industrial equipment operations.
• Ability to explain technical concepts to non-technical clients in a simple and clear manner.
• Strong organizational and multitasking abilities.
• Adaptability to new tools, processes, and technologies.
• Team player mindset with a proactive approach to problem-solving.

Benefits

• Competitive entry-level salary package.
• Work-from-home flexibility.
• Structured onboarding and training program for career development.
• Opportunities to work with experienced professionals in the industrial equipment industry.
• Health and wellness benefits (as per company policy).
• Career growth opportunities within Progressive Technology.

Why Join Progressive Technology?

At Progressive Technology, we believe in nurturing young talent and providing them with the right environment to build successful careers. Joining us means becoming part of a forward-thinking organization where your skills and ideas will be valued. You will gain exposure to global clients, cutting-edge industrial solutions, and a culture that prioritizes learning, collaboration, and professional growth.

How to Apply

Interested candidates are invited to submit their resume and a brief cover letter outlining their interest in the role to our careers page.
Shortlisted candidates will be contacted for the next steps, including a virtual interview and technical assessment.