Entry-Level Client Care: Billing, Inquiries & Tech Support

Exl; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading service provider in Cape Town is seeking a Customer Service Representative to serve as the frontline contact for policyholders in a fast-paced contact center environment. The ideal candidate will process billing transactions and address inquiries with strong communication and organizational skills. This entry-level role offers a collaborative team environment and the opportunity for a rewarding career journey.

Qualifications

• Entry level position requiring strong communication and organizational skills.

Responsibilities

• Be the frontline contact for policyholders in a fast-paced contact center environment.
• Process billing transactions, address inquiries, and provide technical support with professionalism and precision.
• Deliver exceptional service experiences while contributing to a collaborative team environment.
• Thrive in a structured operations setting and demonstrate commitment to excellence.

Skills

Strong communication skills

Organizational skills

Job description

A leading service provider in Cape Town is seeking a Customer Service Representative to serve as the frontline contact for policyholders in a fast-paced contact center environment. The ideal candidate will process billing transactions and address inquiries with strong communication and organizational skills. This entry-level role offers a collaborative team environment and the opportunity for a rewarding career journey.