Enterprise Systems Manager

Pwc Careers Africa; Johannesburg; On-site; ZAR 700 000 - 1 000 000; Full time

Job summary

A leading professional services firm in Johannesburg is seeking an experienced Enterprise System Manager to oversee IT infrastructure and technology services. The role includes coaching teams, managing compliance, and developing strategic solutions. Ideal candidates will have an I.T degree, ITIL certification, and extensive experience in technology services and operations. Competitive benefits and opportunities for professional growth are offered.

Qualifications

• 8 years post qualification IT experience, 2 years in leadership role.
• Hands-on experience in an IT operational environment.

Responsibilities

• Manage technology services and infrastructure operations.
• Coach and develop junior staff.
• Direct technical teams in service delivery.
• Ensure compliance with IT policies and standards.
• Develop solutions based on stakeholder insights.

Skills

Leadership capability

Infrastructure management

Project management

Communication skills

Vendor engagement

Operational efficiency improvement

Education

B.Sc or related I.T degree

ITIL certification

Tools

Nutanix

VxBlock

Azure

Job description

Overview

Job Description & Summary A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients.

You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal–facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Our Enterprise Infrastructure team helps PwC develop a competitive advantage through defining our technology objectives, assessing solution options, and devising architectural solutions that help us achieve both strategic goals and meet operational requirements.

As part of our team, you’ll help build software and design data platforms, manage large volumes of data, develop compliance procedures for data management, and continually research new technologies to drive innovation and sustainable change.

Line of Service : Internal Firm Services Industry / Sector : Not Applicable Specialism : IFS - Information Technology (IT) Management Level : Manager

Key Responsibilities

Develop new skills outside of comfort zone.

Act to resolve issues which prevent the team working effectively.

Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

Analyse complex ideas or proposals and build a range of meaningful recommendations.

Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

Address sub‑standard work or work that does not meet firm / client’s expectations.

Use data and insights to inform conclusions and support decision‑making.

Develop a point of view on key global trends, and how they impact clients.

Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

Simplify complex messages, highlighting and summarising key points.

Uphold the firm’s code of ethics and business conduct.

Working with various operational teams, providing in‑depth technical expertise.

Directs teams of technical staff in the successful fulfilment of Enterprise System service delivery commitments.

Coaches junior staff according to their PC&D planning.

Oversees the detailed execution of enterprise technology standards, governance processes and performance metrics to ensure IT delivers value to the enterprise.

Manages risk evaluation and compliance management processes.

Drives on‑premises and cloud infrastructure planning, engineering, deployment, and migration.

Drives the formulation of IT policies, procedures, and performance management processes and measures.

Validate remedial actions and ensure compliance with information security policy and regulatory requirements.

Work with the Product Management Office as a Subject Matter Expert for Enterprise Systems and assist in discussions with Lines of Service.

Minimum Qualifications

B.Sc or related I.T degree ITIL certification Nutanix experience VxBlock experience Azure experience Experience 8 years post qualification, hands‑on experience in an IT operational environment, with a minimum of 2 years in a leadership role.

Required Skills

Has led teams across multiple functions in the delivery of technology services. Experienced vendor engagement, both from a new business and a managed service point of view. Experience in managing infrastructure and operations. Strong leadership capability, executing as appropriate in the areas of responsibility. Extensive knowledge of infrastructure planning and operations, design, and deployment, as well as system life cycle management. Expert knowledge of current and emerging technologies, technology directions and strategic application to business needs. Basic knowledge of business operations and processes. Project management skills, including the ability to effectively deploy resources and manage projects within the scope of Enterprise Systems. Ability to improve operational efficiency and service delivery effectiveness across all lines of business and technology platforms. Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others.

Additional Information

Desired Languages : (If blank, desired languages not specified) Travel Requirements : (empty) Available for Work Visa Sponsorship? (empty) Government Clearance Required? (empty) (empty) Job Posting End Date : May 31,

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