Enterprise Banker

Absa Group; Wolmaransstad; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A prominent banking institution is seeking an individual to provide exceptional customer service while meeting client needs. The role involves delivering solutions, driving income growth by meeting financial targets, and ensuring compliance with risk management standards. Candidates should hold a Higher Diploma in Business, Commerce, or Management Studies. This position offers a chance to contribute to a dynamic team pioneering the banking sector in South Africa.

Qualifications

• High diploma in Business, Commerce, or Management Studies is required.

Responsibilities

• Provide superior customer experience by offering suitable solutions.
• Drive income growth and achieve financial targets.
• Manage compliance and risk requirements.
• Collaborate with team members to improve processes.

Education

Higher Diplomas: Business, Commerce and Management Studies

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Provide superior, seamless customer experience and offering suitable solutions to meet client needs. Utilise technology and leverage the virtual omni-channel environment, to deliver service in an efficient and cost-effective manner. Perform banking duties and oversee the financial activities for business and individual customers.

Job Description

• Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.
• Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

Higher Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised