Enrolment Specialist

Mango 5; South Africa; On-site; ZAR 180 000 - 240 000; Full time

Job summary

A growing healthcare company in South Africa is seeking a motivated Enrolment Specialist to support participants in clinical studies. This role requires strong communication and empathy, ensuring accuracy during the enrollment process. Ideal candidates should thrive in fast-paced environments and possess a detail-oriented mindset.

Qualifications

• Experience in customer service or healthcare-related roles is a plus.
• Ability to work in a fast-paced environment while maintaining accuracy.

Responsibilities

• Guide potential participants through the enrollment process.
• Provide information about clinical studies and answer queries.

Skills

Empathy

Communication skills

Attention to detail

Job description

Mango5 is seeking a motivated and empathetic Enrolment Specialist to join our growing international healthcare operations team. In this role, you will be the first point of contact for potential participants, guiding them through the initial steps of joining clinical studies that contribute to advancing global medical research.

The ideal candidate is compassionate, detail-oriented, and professional, with the ability to thrive in a fast-paced environment that demands accuracy, empathy, and strong communication skills.