Enhanced Due Diligence Analyst

Digital Outsource Services; Cape Town; On-site; ZAR 300,000 - 450,000; Full time

Benefits offered by this job

Free daily meal

Free massages on-site

Free onsite gym

Group life cover

Retirement annuity subsidy

Medical aid subsidy

Job summary

Digital Outsource Services in Cape Town seeks a professional to support Anti-Money Laundering activities by ensuring compliance with regulations. Focus is on identifying customer sources of wealth and funds.

The ideal candidate will have strong English communication skills and at least 12 months experience in AML. Benefits include training programs, free daily meals, on-site gym, and additional financial services assistance.

Qualifications

• Minimum of 12 months experience within an AML environment.
• Strong understanding of regulations, processes, policies and procedures.

Responsibilities

• Conduct EDD reviews of customers using open-source material.
• Contact customers via phone and email as needed.
• Monitor Deposit Limit Review Requests and other triggers.

Skills

Fluent in English

Strong written and verbal communication skills

Understanding of regulations

Education

Degree, diploma or certification in Risk Management, Compliance, Legal

Tools

Tableau

Power BI

Microsoft products

Job description

About the Company

We’re part of Super Group, the NYSE‑listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At DigiOutsource we bring passionate people and innovative tech together to create market‑leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security, and are empowered to achieve the ultimate in high‑performance gaming experiences using the best technology available.

Role Overview

The main focus of the role is supporting our Anti‑Money Laundering activities, ensuring we can identify and understand a customer’s source of wealth (SOW) and source of funds (SOF), and make a decision on their ongoing activity in line with regulations.

Responsibilities

• Enhanced Due Diligence (Source of Wealth & Source of Funds) Reviews: Undertake EDD reviews of customers using open‑source material, information and/or documentation provided by the customer, as well as customer data in internal systems.
• Contact customers via phone call and email in line with the communications plan.
• Document everything in the task management system.
• Escalate customers who do not meet affordability and responsible gambling requirements.
• Monitor and act on Deposit Limit Review Requests, Transaction Monitoring and other triggers to determine whether EDD is required.
• Assist with other ad‑hoc tasks as required.
• Utilise Tableau, Power BI and other systems to conduct reviews and monitor performance.

Qualifications

• Fluent in English – strong written and verbal communication skills.
• Degree, diploma or certification in Risk Management, Compliance, Legal or related fields.
• Minimum of 12 months experience within an AML environment.
• Strong understanding of regulations, processes, policies and procedures.

Desirable Skills

• Intermediate to advanced knowledge of Microsoft products.
• Compliance & Responsible Gambling Knowledge.

Benefits

Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast. Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career. Support that has your back. Our Employee Assistance Programme offers resources for you and your family.

Free daily meal. Free massages on‑site. Free onsite gym. Group life cover. Funeral fund benefit. Financial services assistance. Curro school fees benefit. Income continuation benefit. Leadership training. Referral bonus. Medical aid subsidy. Free sleep coaching. On‑site barista. Retirement annuity subsidy.

Verification

The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role and supplying the necessary details you hereby grant us permission to apply for these checks and confirm them in a confidential manner.