End User Computing Technician - Vereeniging

SITA SOC; Vereeniging; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading IT service provider in Vereeniging is seeking an End User Computing Technician to provide first and second level support. You will maintain LAN infrastructure and ensure IT equipment is configured and deployed within SLA targets. Ideal candidates should have a Higher Certificate in IT and relevant experience in End-User Computing services. This role also involves supporting local IT and carrying out administrative tasks.

Qualifications

• Grade 12 plus National Higher Certificate in IT (NQF Level 5) with A+ or N+.
• Minimum one year experience in Service Management / End-User Support.
• Experience in maintaining and supporting LAN infrastructure.

Responsibilities

• Provide first and second level LAN & desktop support within SLA targets.
• Implement, customize, and maintain remote software deployment.
• Support local IT and software resources, providing advisory services.

Skills

LAN & desktop support

Remote software deployment

Customer service

Education

National Higher Certificate in IT (NQF Level 5)

Job description

Job Title

End User Computing Technician - Vereeniging

Job Location

Gauteng, Vereeniging

Deadline

November 09, 2025

Key Responsibility Areas

• Provide first and second level LAN & desktop support within SLA targets; install and configure new IT equipment within SLA targets.
• Implement, customize, and maintain remote software deployment.
• Support the enterprise’s local IT and software resources, and provide LAN & desktop advisory services to clients.
• Carry out day‑to‑day administrative tasks.

Qualifications and Experience

• Minimum: Grade 12 plus National Higher Certificate in IT (NQF Level 5) with A+ or N+ either as a subject of the Certificate or as a separate certification (expiry irrelevant).
• Experience: At least one year corporate experience in Service Management / End‑User Support, or Call Centre Agent experience with 1–2 years relevant to End‑User Computing services and related LAN infrastructure services. Experience in maintaining and supporting all LAN infrastructure services such as servers, desktops, LAN cabling, switches and other LAN peripherals, ensuring availability according to prescribed procedures, policies, standards, and SLAs, and resolving hardware and software service requests, incidents, and problems within End‑User Computing and related LAN infrastructure.