End User Account Manager

ASUS; Randburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading technology company is seeking an End User Account Manager in Gauteng, South Africa, to drive demand and preference for its products among end-user organizations. Candidates should have over 5 years of B2B IT sales experience, strong skills in account management, and a proven ability to engage with decision-makers. This role offers a competitive compensation package with performance-based bonuses and opportunities for professional development.

Benefits

Competitive compensation with performance-based bonuses

Professional development and global exposure

Qualifications

• 5+ years of B2B IT sales experience, preferably in roles focused on end-user engagement and demand generation.
• Strong understanding of indirect sales models and partner ecosystems (distributors, resellers).
• Proven ability to influence specifications and create demand at enterprise and commercial accounts.
• Familiarity with end-user compute, collaboration, and security solutions is an advantage.
• Excellent presentation, negotiation, and relationship-building skills.

Responsibilities

• Build strong relationships with IT, procurement, and business leaders.
• Drive awareness and adoption of products through strategic engagement.
• Assist customers in navigating the procurement process.
• Identify and qualify leads early, influence specifications.
• Work closely with distributors and resellers for smooth fulfilment.
• Communicate business outcomes, ROI, and TCO benefits to customers.
• Track competitive activity and customer trends.
• Maintain accurate records of influenced opportunities.

Skills

Account Management

Business Development & Planning

Sales Strategy & Prospecting

Value Proposition Development

Solution & Consultative Selling

Cross-Selling & Upselling

Negotiation & Objection Handling

Market Knowledge & Competitive Awareness

Channel/Partner Engagement

Pipeline Management & Reporting

Education

Bachelor’s degree in Business, IT, or related field

Job description

About the Role

We are looking for a results-driven End User Account Manager to create demand and preference for our products and solutions among end-user organisations across Southern Africa. You will be required to engage with end-user decision-makers, help them understand the value of our products, and guide them through the route-to-market via our authorized distributors and resellers. You will act as a trusted advisor, ensuring customers know how to procure and deploy our solutions effectively.

Key Responsibilities:

• End-User Engagement: Build strong relationships with IT, procurement, and business leaders to position our solutions as the preferred choice.
• Demand Generation: Drive awareness and adoption of our products through strategic engagement, presentations, and solution workshops.
• Route-to-Market Enablement: Assist customers in navigating the procurement process through our authorised distribution and reseller network.
• Opportunity Influence: Identify and qualify leads early, influence specifications, and ensure our solutions are included in customer plans and tenders.
• Partner Collaboration: Work closely with distributors and resellers to ensure smooth fulfilment and competitive positioning.
• Value-Based Selling: Communicate business outcomes, ROI, and TCO benefits to customers.
• Market Intelligence: Track competitive activity, customer trends, and provide feedback to internal teams for strategy alignment.
• Reporting & Forecasting: Maintain accurate records of influenced opportunities and provide regular updates on progress.

Qualifications

• 5+ years of B2B IT sales experience, preferably in roles focused on end-user engagement and demand generation.
• Strong understanding of indirect sales models and partner ecosystems (distributors, resellers).
• Proven ability to influence specifications and create demand at enterprise and commercial accounts.
• Familiarity with end-user compute, collaboration, and security solutions is an advantage.
• Excellent presentation, negotiation, and relationship-building skills.
• Bachelor’s degree in Business, IT, or related field (or equivalent experience).

Required Skills

• Account Management
• Business Development & Planning
• Sales Strategy & Prospecting
• Value Proposition Development
• Solution & Consultative Selling
• Cross-Selling & Upselling
• Negotiation & Objection Handling
• Market Knowledge & Competitive Awareness
• Channel/Partner Engagement
• Pipeline Management & Reporting

Preferred Skills

• Effective Communication (executive-level presentations)
• Customer Centricity
• Results Orientation
• Learning Agility
• Digital Fluency (CRM, virtual selling tools)
• Problem Solving & Critical Thinking

Pay range and compensation package

• Competitive compensation with performance-based bonuses
• Professional development and global exposure