Employee Experience & Engagement Specialist

Momentum; Centurion; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Momentum is seeking an Employee Experience and Engagement Specialist to design, implement, and continuously enhance the employee experience through internal communication, events, and lifecycle practices. The role drives engagement, performance, and retention within a high-performing investment business.

Responsibilities include developing internal comms plans, delivering memorable events, and benchmarking against best practices.

Qualifications

• 3–5 years relevant experience in internal communication and events.
• Design experience using tools such as Adobe, Canva, etc.
• Copywriting abilities for a variety of platforms.

Responsibilities

• Design with a continuous focus on improving the employee experience throughout the lifecycle.
• Create engaging internal communications across multiple channels.
• Plan and deliver high-quality internal events and experiences.
• Coordinate employee feedback mechanisms and action planning.
• Partner with Human Capital to ensure stakeholder engagement across portfolios.

Skills

Internal communications

Event design

Copywriting

Adobe

Canva

Education

Relevant qualification

Tools

PowerPoint

SharePoint

Job description

Through our client-facing brands and our other specialist brands, Momentum Group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses.

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

The Employee Experience and Engagement Specialist is responsible for designing, implementing, and continuously enhancing the employee experience through internal communication, events, and specific practices in the employee lifecycle.

The role ensures that every interaction reflects Momentum Investments' culture and creates meaningful, memorable experiences that drive engagement, performance, and retention.

Working within a high-performing investment business, the role aims to build a connected, informed, and engaged workforce while embedding best-practice people experiences that support business growth and a strong employer brand.

Requirements

• 3 – 5 years relevant experience in internal communication and events.
• Design using tools such as adobe, canva etc.
• Copywriting abilities for a variety of platforms.
• Relevant qualification.

Duties & Responsibilities

Employee Experience And Engagement

• Design with a continuous focus on improving the employee experience throughout the employee lifecycle.
• Within each practice of responsibility, identify key employee touchpoints and ensure each creates a positive, consistent, and memorable experience.
• Benchmark against industry best practices and recommend innovative employee experience initiatives within these people practices.
• Measure employee sentiment and use insights to drive continuous improvement.

Internal Communications

• Develop and execute an internal communication and engagement plan for key portfolios that keeps employees informed, engaged, and connected.
• Create compelling content across multiple channels.
• Support executive communications and key business announcements.
• Ensure all communication aligns with the organisation's culture and strategic priorities.
• Continuously enhance the visual and digital employee experience by introducing innovative communication methods and channels.

Ensure feedback mechanisms are in place

• Coordinate employee feedback mechanisms, including engagement surveys and action planning.

Internal Events & Experiences

• Plan and deliver high-quality internal events.
• Create memorable employee experiences that strengthen connection and organisational pride.
• Manage event logistics, vendors, and stakeholder relationships.

Employee lifecycle experiences and best practice:

Culture

• Develop initiatives that strengthen the culture and create an environment where employees can thrive.
• Support culture-building initiatives that reinforce the company's purpose and behaviours.

Recruitment and Onboarding

• Design and implement a world-class recruitment and onboarding candidate experience.

Learning and Development (L&D)

• Ensure that L&D is driven under the Ugrow dimension, as part of our Employee Experience framework.
• Awareness of initiatives to support growth and development proactively.
• Awareness around Youth development.
• Promote a culture of continuous learning and professional development.

Performance Management

• Ensure leaders and employees remain informed, prepared, and aligned throughout the Performance Excellence cycle by delivering consistent, timely, and engaging communications.

Design and development of collateral

• Design and manage employee communication collateral, ensuring a professional and consistent visual identity across all touchpoints.
• Develop and maintain engaging communication assets, including:
• PowerPoint presentations, posters, banners, SharePoint sites and intranet content, campaign themes, desktops, plasma screens etc.
• Event branding and promotional material in line with requirements.
• Partner with Marketing and Brand teams to ensure all internal communications are aligned with corporate brand standards while meeting employee engagement objectives.

Stakeholder Collaboration

• Partner with the Human Capital team as key stakeholder and clients.
• Ensure effective stakeholder engagement with people practice leads. Know the rhythm and flow of the annual cycles for these.
• Build strong relationships across the portfolio (Wealth, Structured Products and Annuities and Enablement) to identify engagement opportunities and improvement initiatives proactively.
• Build and maintain external partnerships.

Competencies

• Resilient, adaptable, and comfortable working in a fast-paced environment, managing multiple clients, priorities and deadlines.
• Self-starter with strong ownership, able to work autonomously while keeping stakeholders informed and engaged throughout.
• Deeply people-centered, with a strong sense of care about how employees feel and striving to deliver an outstanding experience at every moment that matters.
• Collaborative team player, able to work independently yet contribute meaningfully to collective success across Human Capital and the wider business.
• Excellent written and verbal communication skills, able to build authentic connections and convey messages with clarity and warmth.
• Strong organisational and time-management skills, capable of coordinating events, campaigns, and engagement activities seamlessly.
• Professional, reliable, and trustworthy, maintaining confidentiality, integrity, and a consistent focus on what is best for our people and the business.
• Digitally confident and open to new ways of working, comfortable learning new systems and using digitisation to enhance experience delivery.
• Curious and courageous, continuously seeking innovative ways to improve experiences, streamline processes, and bring fresh thinking to the team.