Employee Data And System Specialist

Dhl Supply Chain; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading logistics company in South Africa is looking for two Employee Data and System Specialists for an 18-month fixed-term contract. The role involves delivering HR services, system support, and data analysis while collaborating with various stakeholders. A Bachelor's degree in Human Resources or related field is required, along with robust MS Excel skills and experience in HR operations. This is an excellent opportunity to enhance your HR and data analytics expertise in a supportive environment.

Qualifications

• Strong proficiency in MS Excel and reporting/dashboard tools.
• Proven experience in HR operations and employee lifecycle processes.
• Hands-on experience with HR systems and data analytics.

Responsibilities

• Deliver HR services and systems support.
• Provide administration support for HR operations.
• Design, develop, and maintain reports and dashboards.

Skills

HR operations

Data analysis

Dashboard creation

MS Excel

Customer service

Education

Bachelor's degree in Human Resources or related field

Tools

HRIS platforms

Case management systems

Job description

Business Overview

Be Part Of The World's Largest Logistics Company Deutsche Post DHL Group is the world's leading logistics and mail company. We're one of the world's largest employers, operating in over countries and territories. We're Europe's largest postal service, partner for eCommerce and pioneers in secure digital communication. We're number one in contract logistics and international express delivery, and a leader in the forwarding business. Join us and you'll be working for a global company that's focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives. And not just for our Customers, but for every member of our Group too. At DHL Supply Chain South Africa we're looking for ... Vacancy – 18 Month Fix Term Contract Employee Data and System Specialist x 2

Role Outline

This position is based at Kempton Park / Jet Park, Gauteng. Role Outline Responsible for delivering HR services and systems, collaborating with internal and external stakeholders to improve service quality and cost efficiency. Oversees implementation, maintenance, and support of HR applications, including daily system management, issue resolution, user support, and testing of enhancements to ensure optimal performance.

Responsibilities

• All employees, Departmental Managers Performance Indicators
• General Accountabilities
• Administration support for all HR Operations work streams
• Provide BU and Functional Leads with various HR reports
• Implementation to HR Projects and systems
• Provide communication to business owners on progress of projects and issues
• Provide system support in relation to new hires, CSCS attendance, DHL Contracts info, Medical checks etc.
• Ensure incoming inquiries are answered professionally and efficiently
• Identify and verify that employees are entitled to receive requested information
• Perform customer-related data gathering
• Maintain data accuracy and build dashboards
• Deliver accurate customer answers
• Design, setup and demonstrate Proof of Concept for Continuous Improvements
• Translate complex data into clear, actionable insights
• Design, develop, and maintain accurate reports and dashboards; perform in-depth data analysis to identify trends
• Provide friendly, efficient and effective service to customers
• Assist in planning the implementation of new capabilities
• Accurately document inquiries
• Support guidance on workflow of 'Employee' (and 'Manager of People') self transactions
• Create tickets and enter data into appropriate systems (E.g. Case Management system)

QualificationsQualifications Bachelor's degree in Human Resources, Industrial Psychology, Business Administration, or related field. Advantageous : HR systems certification or data analytics tools. Strong proficiency in MS Excel and reporting / dashboard tools. Skills / Competencies / Experiences Proven experience in HR operations, employee lifecycle processes, and HR service delivery. Hands‑on experience with HRIS platforms and case management systems. Strong background in HR reporting, data analysis, and dashboard creation. Exposure to HR project implementation, system / process improvements, and root cause analysis. Experience engaging with multiple stakeholders (employees, managers, external providers, Centres of Excellence).

Additional Experience

Customer service–oriented with the ability to deliver clear, professional, and efficient support. Divisional Exposure HR Operations / Shared Services HR Systems & Reporting Compensation & Benefits / Payroll Coordination Learning & Development support Cross‑functional collaboration with Business HR and external providers. Languages English – Fluent