Employee Benefits Consultant

Fnb South Africa; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial services provider in Johannesburg is seeking an Employee Benefits Consultant to manage payroll processes and provide exceptional client service. The ideal candidate will have a bachelor’s degree in Finance or a related field and strong analytical skills. You'll contribute to HR services, resolve customer queries, and maintain positive relationships with stakeholders. This dynamic role requires strong organizational skills and competency in Microsoft Excel, among other tools.

Qualifications

• Bachelor’s degree in Finance, Accounting, Human Resources, or a related field.
• Professional certification in payroll management is advantageous.
• Experience with Workday and PaySpace is advantageous.

Responsibilities

• Manage payroll processes ensuring accurate and timely payroll delivery.
• Resolve customer queries effectively and escalate unresolved issues.
• Prepare and process employee formalities/documentation correctly.

Skills

Strong analytical and problem-solving skills

Excellent attention to detail and accuracy

Proficient in Microsoft Office Suite, particularly Excel

Strong communication and interpersonal skills

Education

Bachelor’s degree in Finance, Accounting, Human Resources, or a related field

Professional certification in payroll management

Tools

Workday

PaySpace

Job description

Job title : Employee Benefits Consultant

Job Location : Gauteng, Johannesburg

Deadline : November 16, 2025

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• To capture payroll requests on time and within specified cut off time periods which includes management of payroll processes, ensuring accurate and timely payroll delivery for employees.
• To resolve expert advice on payroll-related matters and ensure compliance with legislation and First Rand Policies

Are you someone who can :

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Build and maintain relationships with clients and internal stakeholders that promote cross delivery process solutions.
• Conduct inbound system support calls in a professional manner, ensuring an excellent and accurate client service enhancing the client experience.
• Resolve customer queries effectively or alternatively, escalate unresolved queries for resolution in accordance with operational goals and standards.
• Contribute to effective Human Resources administration services, by correctly preparing and processing employee formalities / documentation in accordance with operational goals and standards.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed.
• Interact positively with groups or teams and participate to a learning and growth culture where information is actively shared.

Competencies :

• Ability to work under pressure and meet deadlines.
• Strong organizational skills and ability to manage multiple tasks.

You will be an ideal candidate if you :

Qualifications :

• Bachelor’s degree in Finance, Accounting, Human Resources, or a related field.
• Professional certification in payroll management is advantageous

Experience :

• Qualification : HR related
• Experience : Workday and PaySpace would be advantageous

Skills :

• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Office Suite, particularly Excel.
• Strong communication and interpersonal skills.

End Date : October 24, 2025