Embroidery Operator

jonssonworkwear; Alberton; On-site; ZAR 134,000 - 212,000; Full time

Job summary

jonssonworkwear is seeking an Embroidery Operator to craft high-quality embroidery on stock items and meet customer specifications in our Alberton depot.

You will set up machines, frame garments to spec, and maintain equipment while building strong customer relationships and ensuring timely deliveries. Weekend availability may be required.

Qualifications

• 2 years' embroidery operator experience preferred.
• Fluent in spoken and written English.
• Proficient in MS Office with advanced Excel; Syspro knowledge preferred.

Responsibilities

• Analyze project specs and customer needs before embroidery work.
• Deliver high-quality embroidery meeting deadlines with attention to detail.
• Set up and run embroidery machines with correct threads.
• Frame garments per customization sheet and customer requirements.
• Maintain embroidery equipment and perform basic maintenance.
• Build and maintain relationships with customers, fostering great service.
• Ensure products are well stocked and merchandised to the highest standard.
• Prepare quotations for current and future orders.
• Follow up with customers on outstanding orders and quotations.
• Process customer payments at Point of Sale and manage cash desk when required.
• Available to work on weekends when required.

Skills

Fluent English

Embroidery experience

Attention to detail

Time management

Customer relations

Tools

MS Office

Excel

Word

Outlook

Syspro

Job description

Our depot stores personify our vision and focus on providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life.

The Embroidery Operator is responsible for accurately embroidering stock items, meeting customer requirements and ensuring that every customer is looked after brilliantly when in our depot.

The main responsibilities of the role include:

• Analyzing and understanding project specifications and customers' needs before starting each embroidery project.
• Deliver high-quality embroidery that meets delivery times, with exceptional attention to detail.
• Set up and run the Embroidery Machine efficiently and effectively with all the correct threads.
• Frame the garments accurately and according to the customisation sheet and customer requirements.
• Look after the embroidery machine and conduct basic maintenance to ensure the machine is in order and runs smoothly.
• Building and maintaining strong relationships with new and existing customers.
• Ensure all our products are always well stocked and merchandised to the highest standard.
• Assist customers by preparing quotations for current and future orders.
• Following up efficiently and effectively with customers on everything related to their outstanding orders and quotations.
• Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
• Available to work on weekends when required.

The experience we're looking for:

• Preferably 2 years' experience as an Embroidery operator or machinist
• Fluent in spoken and written English
• Proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.

The type of personality that will excel:

• Exceptional attention to detail
• A \"go-to\" person on whom people can rely.
• Great time-management skills, with an attitude of doing whatever it takes to get the job done.

In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.