Electrical & Automation Product Specialist - Field Support

Jobs 4 All; Boksburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading engineering firm in Boksburg is looking for a Product Specialist in Electrical & Automation. This role involves providing technical support, ensuring machine performance, and enhancing customer satisfaction through effective communication and structured feedback from clients and field personnel. Candidates should have a Trade Certificate and a strong understanding of electrical systems and standards. This position entails various responsibilities including machine inspections, warranty analysis, and project management.

Qualifications

• Technical support and product knowledge required.
• Experience in fault finding and automation preferred.
• Ability to complete and submit high-quality reports.

Responsibilities

• Ensure technical support, machine performance, and customer satisfaction.
• Drive customer support with structured feedback.
• Assist with machine audits and warranty processes.

Skills

Product design knowledge

Skills in root cause and gap analysis

Excellent fault-finding skills on TMM

Panel wiring experience on TMM

Ability to communicate across all levels

Education

Matric / Grade 12

Trade Certificate Millwright / Electrician

Driver’s License

Job description

A leading engineering firm in Boksburg is looking for a Product Specialist in Electrical & Automation. This role involves providing technical support, ensuring machine performance, and enhancing customer satisfaction through effective communication and structured feedback from clients and field personnel. Candidates should have a Trade Certificate and a strong understanding of electrical systems and standards. This position entails various responsibilities including machine inspections, warranty analysis, and project management.