Assurecloud Audit Administrator, Midrand

SafetySA; Johannesburg; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking a detail-oriented Assurecloud Audit Administrator to join their team in Johannesburg. This role involves planning and managing audits efficiently while ensuring adherence to deadlines and budgets. The ideal candidate will possess a tertiary qualification in a sciences-related field and demonstrate strong proficiency in Microsoft Excel and Outlook. You will be responsible for client communication, tracking audits, and maintaining high standards of service delivery. This is an exciting opportunity to contribute to a dynamic environment focused on quality and client satisfaction.

Qualifications

• 1-3 months of experience in food safety inspection or testing environments.
• Strong proficiency in Microsoft Excel and Outlook.

Responsibilities

• Ensure audits are planned within required periods to meet budgets.
• Respond to client queries promptly and maintain high standards.

Skills

Microsoft Excel

Microsoft Outlook

Food Safety Inspection

Client Communication

Education

Tertiary qualification in a sciences-related field

Job description

Job Title: Assurecloud Audit Administrator, Midrand

Location: Gauteng, Johannesburg

Deadline: June 02, 2025

Key Responsibilities

• Ensure all audits are planned within the required period to meet monthly budgets.
• Plan activities efficiently to minimize costs such as flights and accommodation.
• Assist in submitting invoicing for the previous month to finance within set deadlines to meet the forecasted budget.
• Adhere strictly to turnaround times on audit reports, including capturing micro results and mailing them to clients as per SLA.
• Respond to client queries or complaints promptly, providing feedback to management and clients.
• Compile monthly scheduling for assigned regions and submit for approval a month in advance.
• Track audits for all clients daily.
• Attend client meetings and ensure required actions are completed timely.
• Respond to client emails on the day received, investigate if necessary, set deadlines for feedback, and meet those deadlines.
• Conduct audits as needed to ensure service delivery.
• Communicate any schedule or planning changes related to your projects to the responsible person.
• Assist with day-to-day operational functions as requested by the service line manager.
• Ensure auditors have the necessary equipment for audits.
• Verify and approve claims.
• Promote the brand by maintaining professionalism and courtesy.
• Maintain high standards of personal health, safety, hygiene, and appearance.
• Update job knowledge through educational opportunities, reading publications, networking, and participating in professional organizations.
• Perform other administrative duties as required.

Requirements

• Tertiary qualification in a sciences-related field.
• 1-3 months of experience in food safety inspection, certification, or testing environments.
• Strong proficiency in Microsoft Excel and Outlook.
• Preference for employment equity candidates.
• Experience in accounting or financial services is a plus.