Ecommerce Performance Manager

Reckitt; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global consumer health company based in Johannesburg is seeking an Ecommerce Performance Manager to drive performance-marketing strategies and enhance marketplace media presence. The ideal candidate has a BA/BSc in Business, at least 2-3 years of FMCG experience, and strong leadership skills. This role offers an opportunity to innovate in the e-commerce space and advance your career in a dynamic environment.

Benefits

Parental benefits

Employee Assistance Program

Life insurance

Global share plans

Qualifications

• Proven FMCG and/or Pharmaceutical media, brand marketing experience of at least 2-3 years.
• Excellent communication, leadership and interpersonal skills, with the ability to problem-solve.
• Agile digital marketing acumen, with the ability to adapt in a fast-paced environment.

Responsibilities

• Develop and execute performance-marketing strategies.
• Lead retail media campaigns to drive sales uplift.
• Collaborate with cross-functional teams to develop campaign concepts.

Skills

Brand Strategy

Digital Marketing

Collaboration

eCommerce

FMCG/Consumer Health Experience

Media Strategy

Education

BA/BSc in Business, Commercial or Marketing

Job description

We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Marketing is at the heart of Reckitt. We pride ourselves on our unique way of driving growth for some of the world’s most loved and trusted health, hygiene and nutrition brands. With extensive media and digital teams embedded throughout the organisation, we measure both our business and our societal impact. Our global teams lead on our overarching brand strategy, brand guardianship and innovation pipeline in close partnership with R&D, while local marketing teams deliver on regional goals in partnership with our Sales teams. With the scale of our 2,500‑person marketing community – alongside our leading‑edge Marketing Academy – your opportunities to grow and upskill will be extensive.

About the role

Ignite your career with Reckitt as an Ecommerce Performance Manager in the bustling world of e‑commerce. This pivotal role is designed for a visionary who thrives on making connections and awakening interest through exciting online events. It is a canvas for your creativity, where you will sculpt the digital landscape to amplify our brands and captivate our consumers. At Reckitt, we empower you to lead with confidence and innovation, crafting experiences that dazzle and drive sales. Drive the performance‑marketing strategy, enabling best‑in‑class marketplace media presence for Reckitt SA’s e‑Commerce function. Lead the Media and Marketing team to execute retail marketplace content and campaign plans to help grow e‑Commerce contribution to the business.

Your responsibilities

• Serve as subject‑matter expert on marketplace media presence and content initiatives.
• Develop and execute best‑in‑class comprehensive channel and performance‑marketing strategies that align with business, brand and customer‑specific objectives.
• Activate retail media campaigns to drive sales uplift and media‑spend return on investment, delivering on strategic KPIs.
• Manage performance marketplace BEI, ROAS, monthly phasing, and budget optimisations.
• Lead and oversee the Media & Marketing team, ensuring asset management, end‑to‑end campaign activation, budgeting, KPI delivery and more.
• Understand the full consumer journey and engage audiences via digital retail media.
• Collaborate with cross‑functional teams (Sales, Brand, Reg, Legal, Agency) to develop campaign concepts and messaging.
• Provide ongoing insight and analysis of campaigns, brands and customer platforms to improve and optimise strategies.
• Conduct competitor insights and customer analysis.

The experience we're looking for

• BA/BSc in Business, Commercial or Marketing degree discipline.
• Proven FMCG and/or Pharmaceutical media, brand marketing experience of at least 2‑3 years.
• Excellent communication, leadership and interpersonal skills, with the ability to problem‑solve.
• Agile digital marketing acumen, with the ability to adapt and thrive in a fast‑paced environment.
• Equally proficient in offline and online branding strategies and approaches.
• Experience in working with teams on successful project management and time management
  skills.
• Proactive approach, comfortable with both autonomy and collaboration.
• Robust analytical abilities to dissect market trends and brand performance.
• Exceptional verbal and written communication talents.

The skills for success

• Brand Strategy
• Category Strategy
• Presentation skills
• Drive Innovation
• Product sustainability
• Product Development
• Marketing optimisation
• Digital Marketing
• Brand activation
• Commercial acumen
• Collaboration
• FMCG/Consumer Health Experience
• Brand Management
• eCommerce
• Social Media
• Media Planning
• Media Strategy
• Negotiation

What we offer

We offer inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups to support people at every step of their career journey. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt’s potential future successes. For eligible roles, we also offer short‑term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay‑for‑performance philosophy.

Equality. We recognise that in real life, great people don’t always ‘tick all the boxes’. That’s why we hire for potential as well as experience. Even if you don’t meet every point on the job description, if this role and our company feel like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression and transgender identity; protected veteran status; size or any other basis protected by appropriate law.