Learning & Development Specialist

Kamo Placements; Sandton; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading company in the financial sector is seeking an experienced Learning and Development Specialist to coordinate training initiatives, develop learning content, and manage relationships with service providers. The ideal candidate will have a strong background in L&D, with at least 6 years of experience and a relevant degree. This role involves ensuring effective training systems and facilitating ongoing learning within the organization.

Qualifications

• Minimum of 6 years in an L&D Specialist role.
• Experience in designing and developing learning content.

Responsibilities

• Sourcing training providers and coordinating participants.
• Evaluating effectiveness of learning programs.
• Compiling statistical reports on L&D activities.

Skills

Coordination

Information Management

Training Administration

Customer Relations

Research

Education

Bachelor of Arts in Human Resources

Bachelor of Arts in Development

Bachelor of Arts in Business Administration

Tools

Learning Management Systems

Job description

Sourcing of training providers and coordinating participants / service providers for the various external modules.

Developing learning specifications and outcomes; monitoring performance of service providers.

Development of learning content for the Claims Processing Programme.

Evaluating the effectiveness of the ST insurance capability building programme.

Redesigning learnerships and internship programmes to align with new talent and capacity-building priorities.

Sourcing and implementing learning systems to support a culture of ongoing learning, including developing learning paths and optimizing the utilization of LinkedIn Learning.

Operational

Coordination, information management, and training administration.

Understanding operational requirements, identifying L&D and operational gaps, and resolving them.

Ensuring L&D records and data are properly stored and accessible for management and stakeholders.

Compiling statistical reports on L&D activities as needed.

Participating in departmental internal and external audit processes.

Supporting the collection of sign-off documentation.

Liaising with Compliance and Internal Audit to collate and provide necessary information.

Ensuring administrative efficiencies and ongoing monitoring of HR systems.

Coordinating learning and development initiatives.

Serving as the main point of contact for all L&D queries within the business.

Playing an active role in creating innovative plans across all functions within the Centre of Excellence & HR.

Researching Learning Management Systems suitable for the organization.

Engaging with institutions offering relevant learning opportunities, from short courses to postgraduate studies.

Ensuring training of employees on HR systems.

Customer Relations

Assessing the efficiency and viability of the L&D system, initiatives, and service impact for stakeholders.

Communicating data results and their implications.

Following up or assisting management in implementing solutions.

Job Requirements

Qualifications

Bachelor of Arts in Human Resources, Development, or Business Administration.

Experience

Minimum of 6 years in an L&D Specialist role, with focus on:

• Designing and developing learning content
• Administrator or super user of learning management systems
• Overseeing graduate, internship, and learnership programmes
• Procurement and management of training service providers

Preferably in the insurance or financial sector.