Pharmacist Assistant QPB - Clicks York Street

Clicks Group; George; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading company in the pharmaceutical sector is seeking a Pharmacist Assistant. The role involves providing pharmaceutical care, handling scripts, and ensuring patient satisfaction. Candidates should have a relevant qualification and at least one year of experience. Strong customer service skills and computer literacy are essential.

Qualifications

• Minimum 1 year in the role of Pharmacist Assistant Post Basic.

Responsibilities

• Interact with customers regarding medication and healthcare services.
• Accurate capturing of scripts received at the Central Pharmacy centre.
• Handling of queries regarding prescriptions.

Skills

Customer service orientated

Computer literacy

Team Player

Integrity

Accuracy and attention to detail

Effective time management skills

Adaptability

Positive attitude

Education

Further Education and Training Certificate Pharmacist Assistance

Job description

Listing reference: click_019997

Listing status: Online

Apply by: 13 May 2025

Position Summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: George, Western Cape

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About Our Company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Description

Job Objectives:

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries
  
  

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements
  
  

Knowledge

• Product knowledge (including OTC)
• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance
  
  

Skills

• Computer literacy (MS Office)
• Customer service orientated
• Team Player
• Integrity
• Accuracy and attention to detail
• Computer literacy (MS Office)
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Effective time management skills
• Adaptability
• Positive attitude
• Be able to work under pressure
  
  

Competencies

Essential

• Adhering to Principles and Values
• Working with People
  
  

Delivering Results and Meeting Customer Expectations

Experience

Minimum requirements

• Minimum 1 year in the role of Pharmacist Assistant Post Basic
  
  

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)
  
  

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.