Hotel Cleanliness ExpertSA Housekeeper Attendant

Marriott Hotels Resorts; Cape Town; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A leading hotel chain is seeking a dedicated Housekeeping Attendant to maintain guest rooms and public areas. The ideal candidate will have 1-2 years of experience in a 4 or 5-star hotel, showcasing strong customer service skills and attention to detail. Responsibilities include cleaning, stocking supplies, and ensuring guest satisfaction while adhering to safety protocols. Join a diverse team committed to excellence in hospitality.

Qualifications

• 1-2 years of experience in Housekeeping in a 4 or 5 Star Hotel.
• Ability to speak, read, and write in English.

Responsibilities

• Perform cleaning and related functions within the housekeeping department.
• Respond promptly to requests from guests and other departments.
• Ensure all appliances are present and functioning in guest rooms.

Skills

Time Management

Customer Service

Cleaning

Attention to Detail

Job description

POSITION SUMMARY

Function

The successful incumbents are required to perform duties to ensure the upkeep of all Guest Rooms and Public Areas, as well as perform other duties within the housekeeping department as needed, while complying with all COVID-19 practices and protocols in accordance with Marriott International Policies and Procedures.

Required Experience & Qualifications

• 1-2 years of experience in Housekeeping in a 4 or 5 Star Hotel
• Professional disposition
• Ability to speak, read, and write in English
• Good communication skills
• Ability to work independently
• Customer service and delivery focus
• Ability to perform physically demanding tasks
• Maintain a clean and professional appearance and hygiene at all times
• Ability to work within a team
• Attention to detail in assigned areas
• Flexibility to work rostered shifts, including weekends and public holidays, as required

Key Responsibilities

1. Perform cleaning and related functions within the housekeeping department
2. Respond promptly to requests from guests and other departments
3. Access guest rooms in accordance with policies and procedures
4. Stock supplies and transport carts to assigned areas
5. Replace guest amenities and supplies in rooms
6. Change linens and make beds
7. Clean bathrooms
8. Remove trash, dirty linens, and room service items
9. Ensure all appliances are present and functioning in guest rooms
10. Arrange furniture and appliances neatly
11. Dust, polish, and remove marks from walls and furnishings
12. Vacuum carpets and perform floor care duties
13. Follow all safety, security, and company policies and procedures
14. Report maintenance issues, safety hazards, accidents, or injuries
15. Complete required safety training and certifications
16. Properly store flammable materials
17. Greet and acknowledge guests according to company standards
18. Anticipate and address guest service needs
19. Push and pull loaded carts and work-related equipment over various surfaces
20. Perform other duties within the housekeeping department as required

Marriott International is an equal opportunity employer that values diversity and inclusivity. We are committed to nondiscrimination based on protected characteristics such as disability, veteran status, or other legally protected grounds.

LI Onsite

Key Skills

Time Management, Customer Service, Hotel Experience, Taleo, Hospitality Experience, Laundry, Guest Relations, Cleaning, Maintenance, Employment & Labor Law, Heavy Lifting, Custodial Skills

Employment Type : Full-Time

Experience : 1-2 years

Vacancy : 1